[Faculty and Staff] The linked video briefly describes the technology equipment typically installed in TU classrooms.
[Faculty and Staff] You can troubleshoot and solve many problems with classroom audiovisual and computer technology following the advice in this series of articles. Series content includes general computer problems, audiovisual systems and component problems, network and connectivity problems, software and configuration problems, login problems, etc.
[Faculty and Staff] Topics include an overview of the included cameras, microphones and other equipment, including Dell touchscreen computers, Mersive Soltice Pods, Crestron Scheduling Panels, connecting portable devices and laptops via HDMI, using the document camera, and adjusting the podium height.
[Faculty and Staff] The linked video briefly demonstrates the use of Panopto on a Windows computer with standard TU classroom equipment. Topics include enabling Panopto Content in your Blackboard course; using the Crestron panel to set the room's microphones and cameras; opening Panopto Recorder and adjusting the settings as needed; and starting, pausing and ending the recording.
[Faculty and Staff] The linked video briefly describes using Zoom with standard TU classroom equipment. Topics include setting up your Zoom meeting ahead of time, using the Crestron panel to set the room's microphones and cameras, starting the meeting, sharing your screen, and ending the meeting.
[Faculty, Staff] Learn how to best clean touch panels, computer monitors, keyboards, mice and other technology equipment in TU's classrooms...and WEPA printing kiosks.
[Faculty and Staff] Arrange software installation requests 4-6 weeks in advance with the department technical support provider. The support provider will need to install and test the software.
[Students, Faculty & Staff] Computers can enter sleep mode or power-saving mode if left inactive for a while. If you are unable to turn on the monitor, follow these instructions to troubleshoot the issue.
[Faculty and Staff] If a disability or injury prevents an instructor from using or reaching the classroom audiovisual system controls, special accommodations may include providing a laptop, relocating equipment, providing remote control capability, or assigning the class to another room.
[Faculty & Staff] To protect accounts, the TU security policy enforces a 10-minute lockout period after six bad password attempts. There are measures faculty can take in the classroom to resolve account lockouts.
[Faculty and Staff] Some classrooms have SMART Board displays. If your SMART board doesn't display the computer screen, writing or flickers and seems out of focus, walk through these steps to troubleshoot the issue.
[Faculty & Staff] If your projector equipment seems faulty, it may be that the lamp is off or burned out or that the remote is unavailable. If you are unable to solve the problem, call 4-TECH support at 410-704-8324 or open a ticket.
[Students, Faculty & Staff] University computers will lock after a period of inactivity. This can cause you to be locked out by the screensaver or another user. This article describes how to access computers in this state.
[Faculty and Staff] The linked video briefly describes using Webex with standard TU classroom equipment. Topics include scheduling your Webex meeting ahead of time, using the Crestron panel to set the room's microphones and cameras, starting the meeting in the classroom, recording your session, sharing your screen, sharing video, and ending the meeting.