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- Knowledge Base
- NetIDs & Duo
- Your NetID Login
- Manage Your NetID Password
[Students, Faculty & Staff] If the need arises, reset your NetID password by answering the security questions you set up when you first received your account. You can also use a one-time passcode (OTP) sent to your mobile phone or email as described in a separate article.
- Knowledge Base
- Software & Applications
- Microsoft 365
[Students] OTS migrated student Gmail and Google Drive content to TU-provided Microsoft 365 Outlook and OneDrive during spring 2023. If you received an email notification that one or more of the files in your Google Drive could not be moved, you may contact Student Computing Services to request temporary access to your Google Drive. In this case, the page linked here should prove helpful.
- Knowledge Base
- Software & Applications
- PeopleSoft
[Students, Faculty & Staff] The TU Registrar’s Office webpage "Helpful Guides for Faculty, Staff & Students" offers several resources that you might find helpful, including information on academic requirements, wait lists, swap, planner guides, class permissions, schedule matrix, milestone input, printing class schedules, query guides, student advisor input and unofficial transcripts.
- Knowledge Base
- Software & Applications
- TechHelp & TeamDynamix
- Knowledge Base
[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Email List Service
[ Students, Faculty & Staff ] As an administrator of an email list in the TU Email List Service, you can add and remove additional list owners or moderators. Additionally, you can customize the list's information page, automatic messages and who can send list messages.
- Knowledge Base
- Hardware Devices & Printing
- Student Personal Device Troubleshooting
[Students, Faculty & Staff] Locate the IP (Internet Protocol) address, MAC (Media Access Control) address and other network-related information on your Windows 10 or 11 laptops, phone and gaming console.
- Knowledge Base
- Web Content & Publishing
- WordPress
[Students, Faculty & Staff] Follow these instructions to make your WordPress site publicly accessible on the internet.
- Knowledge Base
- Web Content & Publishing
- WordPress
[Students, Faculty & Staff] Selecting the Customize button for the currently active theme allows you to update settings while previewing your changes (What You See Is What You Get). Until you choose the Save and Publish button, only the theme preview window is updated, not your live site.
- Knowledge Base
- Web Content & Publishing
- WordPress
[Students, Faculty & Staff] Beyond basic page content, WordPress makes it easy to add hyperlinks, images and galleries.
- Knowledge Base
- Software & Applications
[Students, Faculty & Staff] This document describes how to locate the Computer Name, Operating System, and TU Tag of a TU-owned computer.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Webex
[Students, Faculty and Staff] This article shows the Instructions for installing the WebEx Suite app.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Zoom
[Students, Faculty & Staff] This video explains how to create Breakout Rooms in Zoom and how to pre-assign them before the meeting begins.
- Knowledge Base
- Network, Wireless & Remote Access
- Remote Desktop
[Students, Faculty and Staff] Learn from the answers to frequently asked questions about Virtual Workspace (VW) and Azure Virtual Desktop (AVD), including how to log in, where to save files, how to map drives, how to print, how to connect USB devices and how to copy and paste.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- SharePoint
[Students, Faculty and Staff] A SharePoint Team Site is a place where a group of colleagues can share information and work collaboratively on projects from any device with internet access. This site includes a group of webpages, document libraries, lists for data management and web parts for organization. Unlike a SharePoint File Share Site, permissions for a Team Site are managed within SharePoint.
- Knowledge Base
- Hardware Devices & Printing
- Wepa Pay for Print
[Students] The article provides links to Wepa self-help documents for printing.