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[Students, Faculty and Staff] Try these troubleshooting steps if you have a wired network connection problem with your desktop computer. If the problem persists, contact Student Computing Services or the Faculty/Staff Help Center at 410-704-5151.

Xfinity on campus is a video streaming service available to current resident students living in TU-managed residence halls.

[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.

This quick reference guide details all the buttons on Cisco IP Phone 8851 used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.

Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. Various ways to authenticate using these devices include Duo Push or Passcode.

[Students, Faculty and Staff] Guide for Webex messaging, meeting and settings

[Students, Faculty and Staff] The Zoom for Outlook add-in allows you to schedule a Zoom meeting from your Outlook calendar. This can be particularly handy when you want to add the option for online participation to an in-person meeting.

[Students] Join Zoom through a Blackboard course and access Cloud Recordings

[Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]

[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.

If you have graduated or are not returning to TU, your NetID account will be disabled 18 months after you graduated or stopped attending TU and deleted three months later.  Here’s a checklist of things that you will need to take care of before your account is disabled. This includes instructions on how to backup your Outlook email and OneDrive files.

[Students, Faculty and Staff] The Webex for Outlook add-In allows you to schedule a Webex meeting from your Outlook calendar. This can be particularly handy when you want to add the option for online participation to an in-person meeting.

Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.

[Students, Faculty and Staff] TU faculty, staff and students may install the Microsoft 365 (M365) desktop apps on up to five personal devices. To install M365 apps on a university-owned Windows computer, use the Software Center. This article describes how to download and install M365 apps on a personal Windows PC.