Search113 Results
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty and Staff] Best practices for captioning a video.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
Common practices for creating accessible Office documents.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty and Staff] If you are planning to share one or more Microsoft Word documents online, run the Accessibility Checker to ensure that they will be accessible to the widest audience possible.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty & Staff] Learn how to use the built-in captioning/transcription tools available in Webex and Zoom.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty & Staff] Learn how to take a Microsoft Word Document and make it accessible and available as a PDF.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable connection to the university network and access to your H: drive and other secured resources. This article supports Android version 11.0 and beyond.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty and Staff] Configure your Mac computer (running MacOS 11 Big Sur or higher) to connect with tu-secure. A tu-secure connection provides the most secure and stable wireless access to the TU network and must be used to access your H: and O: drives.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your iOS device to connect to tu-secure, the wireless network that provides the most secure and stable connection and access to your H: drive and other secured resources.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
This quick reference guide details all the buttons on the Cisco IP Phones used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.
- Knowledge Base
- Hardware Devices & Printing
- Student Personal Device Troubleshooting
[ Students, Faculty & Staff ] Locate the Internet Protocol (IP) address, Media Access Control (MAC) address, and other network information on your Apple iPhone or iPad. The Office of Technology Services uses this information to support those experiencing network problems.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Outlook
[Students, Faculty and Staff] There may be situations where an individual needs to be granted temporary access to another individual's Exchange (Outlook) mailbox.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- SharePoint
Microsoft SharePoint is a web-based collaboration platform that integrates with Microsoft Office. Faculty/staff and student organization teams use the application for communicating, managing projects and sharing files and information.
- Knowledge Base
- Software & Applications
- Virtual Workspace (VW)
[Students, Faculty and Staff] Access the Azure Virtual Desktop (AVD) on your Mac computer using the Microsoft Remote Desktop app, and easily access the virtual desktops (e.g., Student Desktop, Towson Desktop, etc.) to which you've been granted access.