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- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[Students, Faculty & Staff] As TU students, faculty and staff, you must set up and verify personal information you can use to recover a forgotten or expired NetID password. This linked video demonstrates how to log in, set up three security questions and verify your recovery number and email address.
- Knowledge Base
- NetIDs & Duo
- Duo
Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. Various ways to authenticate using these devices include Duo Push or Passcode.
- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[Students, Faculty & Staff] As a new member of the TU community, you must activate your TU NetID account once to gain access to university resources. This linked video demonstrates the activation process.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Outlook
[Students] Email apps that will work with TU Outlook Email
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
This quick reference guide details all the buttons on Cisco IP Phone 8851 used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Zoom
There are numerous articles on a variety of Zoom topics. This will enable clients to review a single consolidated article providing help and learning on multiple Zoom topics.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Outlook
[Student, Faculty and Staff]Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your Android devices. This app is the only supported method for accessing TU email services on Android phones and tablets. Learn how to get the Outlook App on your Android device and familiarize yourself with its basic operations.
- Knowledge Base
- Software & Applications
- Other
[Students, Faculty & Staff] If you are a regular non-exempt, contingent I non-exempt, contingent II non-exempt or student employee, this article will help you record time and leave.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Email List Service
[ Students, Faculty & Staff ] As an administrator of an email list in the TU Email List Service, you can add and remove additional list owners or moderators. Additionally, you can customize the list's information page, automatic messages and who can send list messages.
- Knowledge Base
- Web Content & Publishing
- WordPress
[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.
- Knowledge Base
- Software & Applications
- Microsoft 365
[Students, Faculty and Staff] TU faculty, staff and students may install the Microsoft 365 (M365) desktop apps on up to five personal devices. To install M365 apps on a university-owned Windows computer, use the Software Center. This article describes how to download and install M365 apps on a personal Windows PC.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to book resources using the OTS Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, large-format printers and 3D printers.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to cancel a resource booking in the Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, large-format printers and 3D printers.