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[Students, Faculty and Staff] There may be situations where an individual needs to be granted temporary access to another individual's Exchange (Outlook) mailbox.

Microsoft SharePoint is a web-based collaboration platform that integrates with Microsoft Office. Faculty/staff and student organization teams use the application for communicating, managing projects and sharing files and information.

[Students, Faculty and Staff] Access the Azure Virtual Desktop (AVD) on your Mac computer using the Microsoft Remote Desktop app, and easily access the virtual desktops (e.g., Student Desktop, Towson Desktop, etc.) to which you've been granted access.

[Students, Faculty and Staff] Learn how to download the OneDrive sync app and sign in with your TU account to get started syncing.

[Students, Faculty & Staff] The TU Email List Service allows you to participate in electronic discussion groups on many different topics. Faculty, staff and student organizations may request the creation of new lists.

[Students, Faculty and Staff] Learn from the answers to frequently asked questions about Virtual Workspace (VW) and Azure Virtual Desktop (AVD), including how to log in, where to save files, how to map drives, how to print, how to connect USB devices and how to copy and paste.

[Students, Faculty and Staff] The Towson University VPN (Virtual Private Network) allows you to connect to the campus network through any computer for off-campus access to on-campus services such as network drives and exchange email accounts.

[Students, Faculty and Staff] The linked video demonstrates how to troubleshoot problems during a Webex meeting using the Health Checker and minimizing the number of open applications.

[Students, Faculty and Staff] Use TU's File Delivery Service (FDS/Liquid Files) to securely share files too large to send as attachments through conventional delivery services such as email. Faculty, staff and students can send files to people both inside and outside the TU network. Files in FDS may be retrieved for 15 days.

[Students, Faculty and Staff] This instructional video demonstrates how to log in, send files, request files, and view sent/received messages on the TU File Delivery Service website.

[Students, Faculty & Staff] Use the TU Email List Service to participate in electronic discussion groups on many different topics. List Owners may find it useful to review this document. Most of your interaction will be in viewing and sending email, but you can use the Email List Service website to review your current lists, subscribe to new lists and view web-based archives of all list messages. This document will step you through subscribing and posting to a list.

[Students, Faculty, & Staff] Log into the Virtual Workspace via a Web Browser

This quick reference guide details all the buttons on Cisco IP Phone 8851 used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.

[Students, Faculty and Staff] Frequently asked questions cover linking your LinkedIn profile to your TU LinkedIn Learning account.

The article provides resources on using class conversations for courses on Blackboard.