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[Students, Faculty and Staff] A Shared Mailbox (once known as a "maildrop") is a group mailbox assigned to a department or organization within the university. Shared mailboxes allow one or more owners to send email messages from the mailbox's email address (e.g., blackboard@towson.edu) rather than from their personal email address.

Xfinity on Campus is an IPTV streaming service for residents of TU-managed residence halls.

[Students, Faculty and Staff] Access the Azure Virtual Desktop (AVD) on your Mac computer using the Microsoft Remote Desktop app, and easily access the virtual desktops (e.g., Student Desktop, Towson Desktop, etc.) to which you've been granted access.

[Students, Faculty & Staff] The linked page provides a means to search the TU Software Inventory Library and describes several other ways to access software, including the Office 365 Portal, Virtual Workspace, Maryland Enterprise Education Consortium (MEEC) and TU computer lab software.

[Students, Faculty & Staff] Computers can enter sleep mode or power-saving mode if left inactive for a while. If you are unable to turn on the monitor, follow these instructions to troubleshoot the issue.

[Students, Faculty & Staff] Follow these instructions to make your WordPress site publicly accessible on the internet.

[Students, Faculty & Staff] University computers will lock after a period of inactivity. This can cause you to be locked out by the screensaver or another user. This article describes how to access computers in this state.

[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.

Alternative formats allow students the option to convert documents to other file formats without having to provide multiple files within the course

[Students, Faculty and Staff] The TechHelp Knowledge Base launched on Thursday, October 20, 2022, and will gradually usher in the next generation of self-help technology support at Towson University. Existing technology resources will remain available on TU’s website. As we continue to move resources into the new KB over the fall and winter months, we will simply update the webpage links to open new KB articles instead of the original PDF files and videos on which they are based.

[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.

There are numerous articles on a variety of Zoom topics. This will enable clients to review a single consolidated article providing help and learning on multiple Zoom topics.

Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.

Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.

[Students, Faculty & Staff] This article shows to Upload video to Panopto from Webex, Zoom and Class Collaborate.