Search115 Results
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable connection to the university network and access to your H: drive and other secured resources. This article supports Android version 11.0 and beyond.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty and Staff] Configure your Mac computer (running MacOS 11 Big Sur or higher) to connect with tu-secure. A tu-secure connection provides the most secure and stable wireless access to the TU network and must be used to access your H: and O: drives.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your iOS device to connect to tu-secure, the wireless network that provides the most secure and stable connection and access to your H: drive and other secured resources.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
This quick reference guide details all the buttons on the Cisco IP Phones used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.
- Knowledge Base
- Hardware Devices & Printing
- Student Personal Device Troubleshooting
[ Students, Faculty & Staff ] Locate the Internet Protocol (IP) address, Media Access Control (MAC) address, and other network information on your Apple iPhone or iPad. The Office of Technology Services uses this information to support those experiencing network problems.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Outlook
[Students, Faculty and Staff] There may be situations where an individual needs to be granted temporary access to another individual's Exchange (Outlook) mailbox.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- SharePoint
Microsoft SharePoint is a web-based collaboration platform that integrates with Microsoft Office. Faculty/staff and student organization teams use the application for communicating, managing projects and sharing files and information.
- Knowledge Base
- Software & Applications
- Virtual Workspace (VW)
[Students, Faculty and Staff] Access the Azure Virtual Desktop (AVD) on your Mac computer using the Microsoft Remote Desktop app, and easily access the virtual desktops (e.g., Student Desktop, Towson Desktop, etc.) to which you've been granted access.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- OneDrive
[Students, Faculty and Staff] Learn how to download the OneDrive sync app and sign in with your TU account to get started syncing.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Email List Service
[Students, Faculty & Staff] The TU Email List Service allows you to participate in electronic discussion groups on many different topics. Faculty, staff and student organizations may request the creation of new lists.
- Knowledge Base
- Network, Wireless & Remote Access
- Remote Desktop
[Students, Faculty and Staff] Learn from the answers to frequently asked questions about Virtual Workspace (VW) and Azure Virtual Desktop (AVD), including how to log in, where to save files, how to map drives, how to print, how to connect USB devices and how to copy and paste.
- Knowledge Base
- Network, Wireless & Remote Access
- VPN
[Students, Faculty and Staff] The Towson University VPN (Virtual Private Network) allows you to connect to the campus network through any computer for off-campus access to on-campus services such as network drives and exchange email accounts.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Webex
[Students, Faculty and Staff] The linked video demonstrates how to troubleshoot problems during a Webex meeting using the Health Checker and minimizing the number of open applications.