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Categories (11)
NetIDs & Duo
Accounts, NetIDs, passwords, Duo, sponsored groups, disabled accounts
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Teaching, Learning, Classroom & Conference Rooms
Blackboard, Panopto, classroom technology, LinkedIn Learning, research, conference, meeting, huddle spaces and other audio visual needs.
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Information Security
Blocked websites, compromised accounts and Phishing
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Hardware Devices & Printing
Computers, printers, mobile device management (Microsoft Intune), and other computer hardware requests
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Email, Collaboration, Phones & eFax
Microsoft Office 365, SharePoint, Google Apps, OneDrive, Webex, Zoom, file shares, phones and voicemail.
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Network, Wireless, TV & Remote Access
Network connections, Virtual Workspace, remote desktop, TV, VPN
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Software & Applications
Desktop software, PeopleSoft, Stratus, Salesforce, business apps
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Web Content & Publishing
TU website content management, online forms, Docusign, WordPress and digital accessibility
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IT Purchases, Projects & Consulting
IT purchases (excluding hardware), contract renewals, project requests and tech consults
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Datacenter & Server Hosting
Server hosting, Azure, AWS, SQL, Oracle and other datacenter-related requests
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