My Recently Visited Services

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases


Services for Faculty/Staff office computers.


Assistance and troubleshooting with NetIDs and passwords.


Unable to find a topic related to the problem/request.


Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.


Personal website publishing


Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.


Financial accounting, budgeting, reporting, procurement and accounts payable; human resources and payroll; class registration, grades, billing, financial aid and transfer credits


Desk Telephones, Emergency Phones, Voicemail, Online Directory


Suspicious emails or attachments, scams


Use to open a security audit compliance ticket as requested by the Office of Information Security (OIS) or the Planning & Project Management Office (PPMO).


TV streaming service included for TU resident students (excluding Millenium, Tubman & Paca).


Request an Adobe Creative Cloud license through TU.


Request assistance with purchasing new software or renewing an existing technology contract


Allows for electronic discussion groups.


Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.


An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.


tu-secure & tu-openaccess wireless networks


Customer relationship management (CRM) platform


Take and place telephone calls from your TU telephone number within Webex Teams.


Admissions Customer relationship management (CRM) platform


Duo

Duo is TU's two factor authentication service.