My Recently Visited Services
Unable to find a topic related to the problem/request.
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
Allows multiple agents to receive chats via a website or text messaging
Requests related to myTU (mytu.towson.edu)
Request assistance with purchasing new software or renewing an existing technology contract
Email / calendaring for faculty, staff and students
Record, live stream, host, share & search videos with an all-in-one online video platform
Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)
Add, move, or change data, telephone, and television jacks.
Connect to a virtual desktop and access University software
Cloud file storage for faculty, staff and students
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.