My Recently Visited Services
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.
Unable to find a topic related to the problem/request.
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.
Request assistance determining your network needs.
Cloud file storage for faculty, staff and students
Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).
Document imaging and management tool that captures, organizes and manages data
Email / calendaring for faculty, staff and students
Connect to a virtual desktop and access University software
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Request assistance with purchasing new software or renewing an existing technology contract
Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)
System used to request IT services, track OTS projects, and host the Knowledge Base.