My Recently Visited Services

Internet connection via a cable

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Customer relationship management (CRM) platform

Cloud file storage for faculty, staff and students

Securely share files too large to send as email attachments.

Services for Faculty/Staff office computers.

Productivity apps in Microsoft Office 365

PrinterLogic printing for Faculty & Staff

Allows multiple agents to receive chats via a website or text messaging

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Email / calendaring for faculty, staff and students

Electronically sign documents and agreements

Learning Management System

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

Malware, suspicious popups, ransomware, etc.

Document imaging and management tool that captures, organizes and manages data

Request a new group, modify a security group, modify email distribution list membership, or other Active Directory group requests

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

Requests related to myTU (mytu.towson.edu)

Access your office computer from anywhere

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Unable to find a topic related to the problem/request.

Assistance and troubleshooting with NetIDs and passwords.

A video conferencing and collaboration product suite including; WebEx Event Consultation.