My Recently Visited Services
Allows multiple agents to receive chats via a website or text messaging
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
System used to request IT services, track OTS projects, and host the Knowledge Base.
Connect to a virtual desktop and access University software
Email / calendaring for faculty, staff and students
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.
Desk Telephones, Emergency Phones, Voicemail, Online Directory
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Unable to find a topic related to the problem/request.
Services related to securely accessing TU data on mobile devices
Requests related to myTU (mytu.towson.edu)
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)
A video conferencing and collaboration product suite including; WebEx Event Consultation.
Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage
Requests related to web accessibility testing, SortSite Report generation, or digital access barrier remediation.
Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.