My Recently Visited Services

Suspicious emails or attachments, scams

Cloud file storage for faculty, staff and students

Record, live stream, host, share & search videos with an all-in-one online video platform

TV streaming service included for TU resident students (excluding Millenium, Tubman & Paca).

Add, move, or change data, telephone, and television jacks.

Services for Faculty/Staff office computers.

Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).

Productivity apps in Microsoft Office 365

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.

Allows multiple agents to receive chats via a website or text messaging

Requests relating to Adobe Creative Cloud.

Connect to a virtual desktop and access University software

PrinterLogic printing for Faculty & Staff

Learning Management System

Email / calendaring for faculty, staff and students

Electronically sign documents and agreements

Securely share files too large to send as email attachments.

Assistance and troubleshooting with NetIDs and passwords.

My account was hacked or has been disabled due to it being compromised.

Duo is TU's two factor authentication service.

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

System used to request IT services, track OTS projects, and host the Knowledge Base.

Admissions Customer relationship management (CRM) platform

Unable to find a topic related to the problem/request.