My Recently Visited Services

Email / calendaring for faculty, staff and students

Services for Faculty/Staff office computers.

Learning Management System

Allows for electronic discussion groups.

For questions or issues with accessing or logging into Copilot Chat & ChatGPT Pilot

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

Electronically sign documents and agreements

Unable to find a topic related to the problem/request.

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

Assistance and troubleshooting with NetIDs and passwords.

Computer labs for students

Duo is TU's two factor authentication service.

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Document imaging and management tool that captures, organizes and manages data

Requests relating to Adobe Creative Cloud.

System used to request IT services, track OTS projects, and host the Knowledge Base.

A video conferencing and collaboration product suite including; WebEx Event Consultation.

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

tu-secure & tu-openaccess wireless networks

Personal website publishing

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.