My Recently Visited Services
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
Cloud file storage for faculty, staff and students
Securely share files too large to send as email attachments.
Productivity apps in Microsoft Office 365
Allows multiple agents to receive chats via a website or text messaging
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.
Email / calendaring for faculty, staff and students
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
Document imaging and management tool that captures, organizes and manages data
Request a new group, modify a security group, modify email distribution list membership, or other Active Directory group requests
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)
Requests related to myTU (mytu.towson.edu)
Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)
Unable to find a topic related to the problem/request.
A video conferencing and collaboration product suite including; WebEx Event Consultation.