My Recently Visited Services

Customer relationship management (CRM) platform

Laptops, Phones, Tablets

tu-secure & tu-openaccess wireless networks

An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.

Record, live stream, host, share & search videos with an all-in-one online video platform

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

Access your office computer from anywhere

Email / calendaring for faculty, staff and students

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Unable to find a topic related to the problem/request.

Request an Adobe Creative Cloud license through TU.

Learning Management System

Services for Faculty/Staff office computers.

Financial accounting, budgeting, reporting, procurement and accounts payable; human resources and payroll; class registration, grades, billing, financial aid and transfer credits

Assistance and troubleshooting with NetIDs and passwords.

Request assistance determining your network needs.

Duo is TU's two factor authentication service.

Internet connection via a cable

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Electronically sign documents and agreements

Request for new University cellphone, tablet or data device activation and service changes

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.

Personal website publishing & custom web applications.

Request assistance with purchasing new software or renewing an existing technology contract

Cloud-based equipment/resource booking and circulation management system used by a growing number of colleges and departments.