My Recently Visited Services

Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).


An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.


Requests relating to Adobe Creative Cloud.


Services for Faculty/Staff office computers.


Add, move, or change data, telephone, and television jacks.


Record, live stream, host, share & search videos with an all-in-one online video platform


TV streaming service included for TU resident students (excluding Millenium, Tubman & Paca).


Suspicious emails or attachments, scams


Cloud file storage for faculty, staff and students


Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.


Connect to a virtual desktop and access University software


Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.


Cloud-based equipment/resource booking and circulation management system used by a growing number of colleges and departments.


The digital signs throughout the campus are used to advertise upcoming events, current university promotions, and safety tips to the campus community.


tu-secure & tu-openaccess wireless networks


My account was hacked or has been disabled due to it being compromised.


Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)


Electronically sign documents and agreements


Securely share files too large to send as email attachments.


Use to open a security audit compliance ticket as requested by the Office of Information Security (OIS) or the Planning & Project Management Office (PPMO).


Malware, suspicious popups, ransomware, etc.


Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.


Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.