My Recently Visited Services

Duo

Duo is TU's two factor authentication service.


Unable to find a topic related to the problem/request.


Secure and simplified access to university applications using NetID through InCommon, Entra ID, or Cirrus Identity SSO bridges.


Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.


Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.


Email / calendaring for faculty, staff and students


Access your office computer from anywhere


Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).


Wi-Fi and Internet access using TU NetID at other participating institutions.


Admissions Customer relationship management (CRM) platform


Services for Faculty/Staff office computers.


PrinterLogic printing for Faculty & Staff


Request assistance determining your network needs.


Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.


Requests related to myTU (mytu.towson.edu)


Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage


Connect to a virtual desktop and access University software


Malware, suspicious popups, ransomware, etc.


An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.


Add, move, or change data, telephone, and television jacks.


Personal website publishing & custom web applications.


Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters


Services related to securely accessing TU data on mobile devices