My Recently Visited Services

Request for new University cellphone, tablet or data device activation and service changes


System used to request IT services, track OTS projects, and host the Knowledge Base.


Personal H drive (Homeshare), Departmental O drive (Deptshare), Customshare, Secureshare


Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.


Record, live stream, host, share & search videos with an all-in-one online video platform


Connect to a virtual desktop and access University software


Securely share files too large to send as email attachments.


Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)


My account was hacked or has been disabled due to it being compromised.


Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters


Email / calendaring for faculty, staff and students


Document imaging and management tool that captures, organizes and manages data


Unable to find a topic related to the problem/request.


An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.


Admissions Customer relationship management (CRM) platform


PrinterLogic printing for Faculty & Staff


Services for Faculty/Staff office computers.


Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.


Request a new group, modify a security group, modify email distribution list membership, or other Active Directory group requests


Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases


Customer relationship management (CRM) platform


Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)


Suspicious emails or attachments, scams