My Recently Visited Services

Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters

Email / calendaring for faculty, staff and students

Connect to a virtual desktop and access University software

Assistance and troubleshooting with NetIDs and passwords.

Services for Faculty/Staff office computers.

Productivity apps in Microsoft Office 365

Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage

Internet connection via a cable

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

TV streaming service included for TU resident students (excluding Millenium, Tubman & Paca).

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.

Personal H drive (Homeshare), Departmental O drive (Deptshare), Customshare, Secureshare

For questions or issues with accessing or logging into Copilot Chat & ChatGPT Pilot

PrinterLogic printing for Faculty & Staff

Access your office computer from anywhere

Establish, change, or discontinue FAX service.

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Request assistance with purchasing new software or renewing an existing technology contract

tu-secure & tu-openaccess wireless networks

Duo is TU's two factor authentication service.

Allows multiple agents to receive chats via a website or text messaging

Requests relating to Adobe Creative Cloud.

This is a Cook Library Service, not an OTS service.