My Recently Visited Services

Connect to a virtual desktop and access University software

Cloud file storage for faculty, staff and students

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

TV streaming service included for TU resident students (excluding Millenium, Tubman & Paca).

Suspicious emails or attachments, scams

Record, live stream, host, share & search videos with an all-in-one online video platform

Requests relating to Adobe Creative Cloud.

Add, move, or change data, telephone, and television jacks.

Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).

Productivity apps in Microsoft Office 365

Services for Faculty/Staff office computers.

An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.

Customer relationship management (CRM) platform

Assistance and troubleshooting with NetIDs and passwords.

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Document imaging and management tool that captures, organizes and manages data

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters

Access your office computer from anywhere

Learning Management System

Electronically sign documents and agreements

A video conferencing and collaboration product suite including; WebEx Event Consultation.

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

For questions or issues with accessing or logging into Copilot Chat & ChatGPT Pilot

Email / calendaring for faculty, staff and students