My Recently Visited Services
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.
Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.
Secure and simplified access to university applications using NetID through InCommon, Entra ID, or Cirrus Identity SSO bridges.
System used to request IT services, track OTS projects, and host the Knowledge Base.
Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)
Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.
Unable to find a topic related to the problem/request.
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
The official OTS IT status page. Use this Service If you're unable to subscribe or view updates.
Request assistance with purchasing new software or renewing an existing technology contract
Requests related to myTU (mytu.towson.edu)
An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.
Cloud file storage for faculty, staff and students
Request assistance determining your network needs.
For questions or issues with accessing or logging into Copilot Chat & ChatGPT Pilot
Connect to a virtual desktop and access University software