My Recently Visited Services
System used to request IT services, track OTS projects, and host the Knowledge Base.
Connect to a virtual desktop and access University software
Allows multiple agents to receive chats via a website or text messaging
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
tu-secure & tu-openaccess wireless networks
Submit a request for a complex IT project to the OTS Planning & Project Management Office (PPMO).
Record, live stream, host, share & search videos with an all-in-one online video platform
A video conferencing and collaboration product suite including; WebEx Event Consultation.
Take and place telephone calls from your TU telephone number within Webex Teams.
Email / calendaring for faculty, staff and students
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Add, move, or change data, telephone, and television jacks.
Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
An outage is a service interruption that affects multiple people. If you suspect there is an outage of an IT service, please let us know.
Securely share files too large to send as email attachments.