The Office of Technology Services (OTS) provides virtual and hardware hosting services for university clients seeking the benefits of a secure, centrally managed data center. Open a ticket if you need to request a new server, ask questions about billing/chargeback, request the modification of an existing server or storage, report outages or issues with your server, request a restore of your server, request a one-time backup or snapshot prior to performing maintenance or an upgrade, or request other assistance.