Software & Applications

Desktop software, Virtual Workspace, PeopleSoft, Stratus, Salesforce, and business applications.

Software Purchases
Request a Tech Consult if you're looking to purchase new software or need to renew a current technology contract. This isn't for OTS staff/purchase requisitions.

Services (14)

Adobe Creative Cloud

Requests relating to Adobe Creative Cloud.

Generative AI (Copilot Chat, ChatGPT Pilot)

For questions or issues with accessing or logging into Copilot Chat & ChatGPT Pilot

ImageNow / Perceptive Content

Document imaging and management tool that captures, organizes and manages data

Integrations & Analytics

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Microsoft OneDrive

Cloud file storage for faculty, staff and students

Microsoft Outlook

Email / calendaring for faculty, staff and students

Microsoft Word, Excel, PowerPoint & OneNote

Productivity apps in Microsoft Office 365

PeopleSoft

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Salesforce

Customer relationship management (CRM) platform

Siso Smarthub (ORBS)

Cloud-based equipment/resource booking and circulation management system used by a growing number of colleges and departments.

Slate

Admissions Customer relationship management (CRM) platform

Stratus

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

TeamDynamix

System used to request IT services, track OTS projects, and host the Knowledge Base.

Computer Software

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.