Popular Services
Unable to find a topic related to the problem/request.
Email / calendaring for faculty, staff and students
Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.
Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.
Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.
System used to request IT services, track OTS projects, and host the Knowledge Base.
Desk Telephones, Emergency Phones, Voicemail, Online Directory
Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.
Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage
Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases
Connect to campus resources from off campus
Personal H drive (Homeshare), Departmental O drive (Deptshare), Customshare, Secureshare
Requests related to web accessibility testing, SortSite Report generation, or digital access barrier remediation.
Request for new University cellphone, tablet or data device activation and service changes
tu-secure & tu-openaccess wireless networks
Request a new group, modify a security group, modify email distribution list membership, or other Active Directory group requests