Popular Services

Services for Faculty/Staff office computers.

Email / calendaring for faculty, staff and students

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Customer relationship management (CRM) platform

Requests relating to Adobe Creative Cloud.

Request assistance with purchasing new software or renewing an existing technology contract

Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Unable to find a topic related to the problem/request.

PrinterLogic printing for Faculty & Staff

Assistance and troubleshooting with NetIDs and passwords.

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.

Learning Management System

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

Electronically sign documents and agreements

Internet connection via a cable

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Request for new University cellphone, tablet or data device activation and service changes

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

Connect to a virtual desktop and access University software

Personal website publishing

Productivity apps in Microsoft Office 365

Document imaging and management tool that captures, organizes and manages data

Personal website publishing & custom web applications.

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.