Popular Services

Services for Faculty/Staff office computers.

Learning Management System

Requests relating to Adobe Creative Cloud.

Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters

Unable to find a topic related to the problem/request.

Assistance and troubleshooting with NetIDs and passwords.

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Email / calendaring for faculty, staff and students

System used to request IT services, track OTS projects, and host the Knowledge Base.

Request assistance with purchasing new software or renewing an existing technology contract

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

Secure and simplified access to university applications using NetID through InCommon, Entra ID, or Cirrus Identity SSO bridges.

Electronically sign documents and agreements

Duo is TU's two factor authentication service.

Connect to a virtual desktop and access University software

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

PrinterLogic printing for Faculty & Staff

Customer relationship management (CRM) platform

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

Internet connection via a cable

Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage

Add, move, or change data, telephone, and television jacks.

Productivity apps in Microsoft Office 365