Popular Services

Learning Management System

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Email / calendaring for faculty, staff and students

Services for Faculty/Staff office computers.

Unable to find a topic related to the problem/request.

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters

Requests relating to Adobe Creative Cloud.

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

Request assistance with purchasing new software or renewing an existing technology contract

Customer relationship management (CRM) platform

Assistance and troubleshooting with NetIDs and passwords.

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

Electronically sign documents and agreements

Internet connection via a cable

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Productivity apps in Microsoft Office 365

Duo is TU's two factor authentication service.

A video conferencing platform and Zoom Event Consultation

Access your office computer from anywhere

Connect to campus resources from off campus

Cloud file storage for faculty, staff and students