Popular Services

Services for Faculty/Staff office computers.

Learning Management System

Duo is TU's two factor authentication service.

Assistance and troubleshooting with NetIDs and passwords.

Financial accounting, budgeting, reporting, procurement and accounts payable; human resources and payroll; class registration, grades, billing, financial aid and transfer credits

Electronically sign documents and agreements

System used to request IT services, track OTS projects, and host the Knowledge Base.

Email / calendaring for faculty, staff and students

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Desk Telephones, Emergency Phones, Voicemail, Online Directory

Unable to find a topic related to the problem/request.

Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases

Access your office computer from anywhere

Internet connection via a cable

Allows for electronic discussion groups.

Request assistance with purchasing new software or renewing an existing technology contract

Productivity apps in Microsoft Office 365

Request an Adobe Creative Cloud license through TU.

Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.

Customer relationship management (CRM) platform

Personal H drive (Homeshare), Departmental O drive (Deptshare), Customshare, Secureshare

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

My account was hacked or has been disabled due to it being compromised.

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

Take and place telephone calls from your TU telephone number within Webex Teams.