Popular Services

Services for Faculty/Staff office computers.

Learning Management System

Unable to find a topic related to the problem/request.

Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.

Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.

Email / calendaring for faculty, staff and students

Internet connection via a cable

Requests relating to Adobe Creative Cloud.

Electronically sign documents and agreements

Wi-Fi and Internet access using TU NetID at other participating institutions.

Customer relationship management (CRM) platform

Assistance and troubleshooting with NetIDs and passwords.

Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)

System used to request IT services, track OTS projects, and host the Knowledge Base.

Productivity apps in Microsoft Office 365

tu-secure & tu-openaccess wireless networks

For questions or issues with accessing or logging into Copilot Chat & ChatGPT Pilot

PrinterLogic printing for Faculty & Staff

Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters

Enterprise Data Integrations (Informatica) & Business Intelligence (PowerBI)

A video conferencing platform and Zoom Event Consultation

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.

Request a new group, modify a security group, modify email distribution list membership, or other Active Directory group requests

Connect to campus resources from off campus