Popular Services

Services for Faculty/Staff office computers.


Email / calendaring for faculty, staff and students


Electronically sign documents and agreements


Human resources and payroll, class registration, grades, billing, financial aid and transfer credits.


Financial system used for accounting, budgeting, expenses, reporting, requisition, procurement, and travel, plus PBCS and ARCS.


Desktop Phones, Voicemail & Online Directory, & POTS lines (analog phones)


Web-based platform used for sharing files and information. It is designed for teams and provides collaboration features, such as project management, messaging, and shared document storage


Presentation technology in classrooms and conference rooms such as projectors, computers and control systems.


Assistance and troubleshooting with NetIDs and passwords.


Request new servers, modify existing servers/storage, or request other assistance with hosted servers or the datacenters


Personal H drive (Homeshare), Departmental O drive (Deptshare), Customshare, Secureshare


Consultation to plan IT needs for research projects.


Customer relationship management (CRM) platform


Unable to find a topic related to the problem/request.


Requests relating to Adobe Creative Cloud.


Request assistance with purchasing new software or renewing an existing technology contract


PrinterLogic printing for Faculty & Staff


Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description.


Request a consult to analyze current technology systems and business processes or evaluate new technology solutions.


Secure and simplified access to university applications using NetID through InCommon, Entra ID, or Cirrus Identity SSO bridges.


System used to request IT services, track OTS projects, and host the Knowledge Base.


Request a new group, modify a security group, modify email distribution list membership, or other Active Directory group requests


Duo

Duo is TU's two factor authentication service.