TeamDynamix is the university's IT Service Management system. The system includes TechHelp, a flexible ticketing system to handle service requests with a shared Service Catalog and Knowledge Base.
Use this Service to submit a request about the
administration and oversight of the TechHelp system itself; otherwise, please browse the
Service Catalog to open a ticket under the appropriate request type.
Use the buttons on this page to submit a request:
- Submit Request or Question:
- If you have a general question, please use Submit Request or Question button to open a ticket.
- Request Technician Access:
- Request access for a new technician.
- Request modifications to a current technician.
- Remove access of a current technician.
- Request Knowledge Base Change:
- Requests for a change not related to the Knowledge Base system itself will be forwarded to the appropriate group whom creates or owns the content related to the request.
- Suggest Enhancement:
- Suggest a enhancement for any TeamDynamix application.
- Report a Problem:
- Report a problem with TeamDynamix.