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TeamDynamix
TeamDynamix
TeamDynamix is the university's IT Service Management system. The system includes TechHelp, a flexible ticketing system to handle service requests with a shared Service Catalog and Knowledge Base.
Use this Service to submit a request
about the TechHelp system itself
; otherwise, please browse the
Service Catalog
to open a ticket under the appropriate request type.
Use the buttons on this page to submit a request:
Submit Request or Question:
To request changes or modifications in TechHelp.
Request Technician Access
:
Request access for a new technician.
Request modifications to a current technician.
Remove access of a current technician.
Submit Request or Question
Request Technician Access
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Related Articles (1)
Suggest A New Knowledge Base Article
[Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]
Details
Service ID:
51232
Created
Mon 4/25/22 7:49 AM
Modified
Fri 3/1/24 7:08 PM
Service Offerings (2)
Submit Request
To request changes or modifications in TechHelp (TeamDynamix).
Technician Access
Submit a request for new or existing technician changes.
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Check out this service I found in the TechHelp service catalog.<br /><br /><a href="https://techhelp.towson.edu/TDClient/1879/Portal/Requests/ServiceDet?ID=51232">https://techhelp.towson.edu/TDClient/1879/Portal/Requests/ServiceDet?ID=51232</a><br /><br />TeamDynamix<br /><br />System used to request IT services, track OTS projects, and host the Knowledge Base.