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[Students, Faculty & Staff] Follow these instructions to make your WordPress site publicly accessible on the internet.

The article provides information on various email attachment types blocked by Towson University.

[Faculty and Staff] This article helps with Requesting Guest NetIDs.

[Faculty and Staff] A Guest NetID is intended for individuals associated with the university who may need access to an authenticated university computing service. This includes campus desktops, servers, SharePoint sites, Remote Desktop Gateway, Virtual Workspace or VPN. Each Guest NetID is sponsored by one or more faculty or staff members. These sponsors can manage certain aspects of their sponsored Guest NetIDs.

[Faculty and Staff] There are cases where on-site visitors, vendors and other university affiliates must receive a OneCard and a NetID to access basic computing services. These are known as Non-Employee Staff NetIDs. Individuals with TUID numbers who require NetIDs must receive a Non-Employee Staff NetID. Those without a TUID but who still require a NetID may request a Guest NetID.

[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.

[Faculty and Staff] Request installation of SAS Software on your Windows computer. SAS is designed for data access, transformation and reporting.

[Faculty & Staff] Most common issues with lecture capture or videoconferencing applications involve lack of audio or video. Before changing any settings in the application, check the volume, microphone, and camera settings on the classroom control system. Run only one video application at a time.

[Faculty and Staff] The linked video shows how to change and customize your WordPress theme.

[Students, Faculty and Staff] The TechHelp Knowledge Base launched on Thursday, October 20, 2022, and will gradually usher in the next generation of self-help technology support at Towson University. Existing technology resources will remain available on TU’s website. As we continue to move resources into the new KB over the fall and winter months, we will simply update the webpage links to open new KB articles instead of the original PDF files and videos on which they are based.

[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.

[Faculty and Staff] TU staff are eligible for Adobe CC software, provided they need it for TU work. Learn how to request Adobe CC software from your department supervisor and to justify why you need to access Adobe CC software to perform your job duties.

[Faculty & Staff] This document details the process of approving Adobe CC software requests. Faculty or staff requesting the Adobe CC software from their chairperson must justify why they need the software to perform their duties at the university. The chairperson approves justified requests by submitting a TechHelp Service Request on behalf of the faculty or staff member. The TechHelp request initiates the Adobe installation process for the faculty or staff member.

There are numerous articles on a variety of Zoom topics. This will enable clients to review a single consolidated article providing help and learning on multiple Zoom topics.

Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.