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- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty and Staff] The tu-openaccess network does not require you to log in using your TU NetID. It is intended for campus guests and Wi-Fi devices incompatible with tu-secure. These instructions will help you connect your Windows or Mac computer, as well as your streaming box or game console (e.g., Roku, Xbox, etc.). TU NetID holders must use the tu-secure wireless network when working with sensitive information like social security numbers, credit cards and bank accounts.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
[Faculty and Staff] The Call Forwarding feature enables you to dictate where and when you would like to forward calls. Using the self-care portal, you may access this feature for both the 79 series and the 8851 model phones available at TU.
Note: This must be done from your office computer in-person, over Remote Desktop, from Virtual Workspace or using the VPN.
- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[Students, Faculty and Staff] As a new member of the TU community, you must activate your TU NetID account once to gain access to university resources. This article describes the activation process.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable connection to the university network and access to your H: drive and other secured resources. This article supports Android version 11.0 and beyond.
- Knowledge Base
- Network, Wireless & Remote Access
- VPN
[Students, Faculty & Staff] Download, install and use TU's VPN on Mac or Windows computer.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to book resources using the OTS Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, and 3D printers.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to edit a resource booking in the Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, and 3D printers.
- Knowledge Base
- Software & Applications
- Desktop Computer Software
[Faculty & Staff] The Temporary Computer Administrator Rights (TCAR) tool allows faculty and staff to grant temporary administrator access to a workstation for up to 3 hours. You may give permission to yourself or an alternate NetID (such as a student employee or graduate assistant) to download or install software and run a program that needs administrative rights.
- Knowledge Base
- Software & Applications
- Desktop Computer Software
[Faculty & Staff] Learn how to use the Software Center to install and upgrade Windows desktop applications.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Zoom
[Students, Faculty and Staff] The Zoom for Outlook add-in allows you to schedule a Zoom meeting from your Outlook calendar. This can be particularly handy when you want to add the option for online participation to an in-person meeting.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Email List Service
[ Students, Faculty & Staff ] As an administrator of an email list in the TU Email List Service, you can add and remove additional list owners or moderators. Additionally, you can customize the list's information page, automatic messages and who can send list messages.
- Knowledge Base
- Web Content & Publishing
- WordPress
[Students, Faculty & Staff] This WordPress article will entail background information and steps.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
[Faculty and Staff] See answers to frequently asked questions about mobile devices on TU.
- Knowledge Base
- TV & Digital Signs
- Non-Residential TV
[Faculty & Staff] If you have an Xfinity Xi6 Cable TV Box and either need to use a new XR15 remote control or need to use it with a different TV, follow these steps to configure the remote to control the cable box, and the TV power, input and volume.