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This article describes the hosting services provided by OTS Enterprise & Infrastructure Services, with details on the benefits of using OTS's hosting services, chargeback rates for our services, and the process for requesting assistance.

[Students, Faculty & Staff] This WordPress article will entail background information and steps.

[Students, Faculty and Staff] Configure your Mac computer (running MacOS 11 Big Sur or higher) to connect with tu-secure. A tu-secure connection provides the most secure and stable wireless access to the TU network and must be used to access your H: and O: drives.

[Students, Faculty and Staff] Try these troubleshooting steps if you have a wired network connection problem with your desktop computer. If the problem persists, contact Student Computing Services or the Faculty/Staff Help Center at 410-704-5151.

[Faculty & Staff] Contact the OTS Faculty/Staff Help Center to request the installation of a campus network port for a new or moved computer or the activation of an existing wall port.

[Students, Faculty and Staff] The tu-openaccess network does not require you to log in using your TU NetID. It is intended for campus guests and Wi-Fi devices incompatible with tu-secure. These instructions will help you connect your Windows or Mac computer, as well as your streaming box or game console (e.g., Roku, Xbox, etc.). TU NetID holders must use the tu-secure wireless network when working with sensitive information like social security numbers, credit cards and bank accounts.

[Students, Faculty & Staff] Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable connection to the university network and access to your H: drive and other secured resources. This article supports Android version 11.0 and beyond.

[Students, Faculty & Staff] Configure your iOS device to connect to tu-secure, the wireless network that provides the most secure and stable connection and access to your H: drive and other secured resources.

[Faculty & Staff] The linked video demonstrates how to access and navigate TU's BI and Analytics dashboard.

[Faculty & Staff] Learn how to use the Software Center to install and upgrade Windows desktop applications.

[Faculty and Staff] Jamf Self Service distributes software to university Macs, providing standard university application packages for faculty and staff to install on-demand.

[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.

[Faculty and Staff] Request installation of SAS Software on your Windows computer. SAS is designed for data access, transformation and reporting.

Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. There are various ways to authenticate using Duo, such as the Duo App, Security Keys, or Passcodes.

[Students, Faculty and Staff] TU students, faculty and staff may retrieve a forgotten NetID username using the NetID management tools on the linked webpage.