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[Students, Faculty and Staff] TU uses Microsoft applications such as Outlook, OneDrive, Word, PowerPoint and Excel. The resources on the linked webpage will help you use these programs.

[Faculty & Staff] Download and install Panopto from Blackboard or the Panopto website.

[Faculty and Staff] You can troubleshoot and solve many problems with classroom audiovisual and computer technology following the advice in this series of articles. Series content includes general computer problems, audiovisual systems and component problems, network and connectivity problems, software and configuration problems, login problems, etc.

[Faculty & Staff] If you have an Xfinity Xi6 Cable TV Box and either need to use a new XR15 remote control or need to use it with a different TV, follow these steps to configure the remote to control the cable box, and the TV power, input and volume.

[Students, Faculty & Staff] Download, install and use TU's VPN on Apple Mac computers.

[Students, Faculty and Staff] The Towson University VPN (Virtual Private Network) allows you to connect to the campus network through any computer for off-campus access to on-campus services such as network drives and exchange email accounts.

[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.

[Students, Faculty and Staff] The TechHelp Knowledge Base launched on Thursday, October 20, 2022, and will gradually usher in the next generation of self-help technology support at Towson University. Existing technology resources will remain available on TU’s website. As we continue to move resources into the new KB over the fall and winter months, we will simply update the webpage links to open new KB articles instead of the original PDF files and videos on which they are based.

[Students, Faculty and Staff] If you are an administrator of your TU organization's WordPress site, you can add and remove users as needed by following the procedures outlined below.

[Faculty and Staff] The linked video briefly describes the technology equipment typically installed in TU classrooms.

[Faculty and Staff] The linked video briefly demonstrates the use of Panopto on a Windows computer with standard TU classroom equipment. Topics include enabling Panopto Content in your Blackboard course; using the Crestron panel to set the room's microphones and cameras; opening Panopto Recorder and adjusting the settings as needed; and starting, pausing and ending the recording.

[Faculty and Staff] Topics include an overview of the included cameras, microphones and other equipment, including Dell touchscreen computers, Mersive Soltice Pods, Crestron Scheduling Panels, connecting portable devices and laptops via HDMI, using the document camera, and adjusting the podium height.

[Faculty and Staff] The linked video briefly describes using Webex with standard TU classroom equipment. Topics include scheduling your Webex meeting ahead of time, using the Crestron panel to set the room's microphones and cameras, starting the meeting in the classroom, recording your session, sharing your screen, sharing video, and ending the meeting.

[Faculty and Staff] The linked video briefly describes using Zoom with standard TU classroom equipment. Topics include setting up your Zoom meeting ahead of time, using the Crestron panel to set the room's microphones and cameras, starting the meeting, sharing your screen, and ending the meeting.

[Faculty & Staff] Many software titles are available to faculty, staff and students and linked from the Available Software page.