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[Faculty & Staff] The linked video demonstrates how to use the TU Sponsored Group Management Tool to view, add, edit and remove members from Active Directory groups for email distribution lists and access to secured network resources.

[Students, Faculty & Staff] As TU students, faculty and staff, you must set up and verify personal information you can use to recover a forgotten or expired NetID password. This linked video demonstrates how to log in, set up three security questions and verify your recovery number and email address.

Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. Various ways to authenticate using these devices include Duo Push or Passcode.

[Students, Faculty & Staff] As a new member of the TU community, you must activate your TU NetID account once to gain access to university resources. This linked video demonstrates the activation process.

[Faculty and Staff] A Guest NetID is intended for individuals associated with the university who may need access to an authenticated university computing service. This includes campus desktops, servers, SharePoint sites, Remote Desktop Gateway, Virtual Workspace or VPN. Each Guest NetID is sponsored by one or more faculty or staff members. These sponsors can manage certain aspects of their sponsored Guest NetIDs.

[Faculty and Staff] There are cases where on-site visitors, vendors and other university affiliates must receive a OneCard and a NetID to access basic computing services. These are known as Non-Employee Staff NetIDs. Individuals with TUID numbers who require NetIDs must receive a Non-Employee Staff NetID. Those without a TUID but who still require a NetID may request a Guest NetID.

[Faculty and Staff] This article will help determine the best solution for Electronic Forms.

This quick reference guide details all the buttons on Cisco IP Phone 8851 used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.

Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.

[Faculty and Staff] Request installation of SAS Software on your Windows computer. SAS is designed for data access, transformation and reporting.

There are numerous articles on a variety of Zoom topics. This will enable clients to review a single consolidated article providing help and learning on multiple Zoom topics.

[Faculty and Staff] TU staff are eligible for Adobe CC software, provided they need it for TU work. Learn how to request Adobe CC software.

[Students, Faculty and Staff] Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your iOS devices. This app is the only supported method for accessing TU email services on an iPhone or iPad. Learn how to get the Outlook App on your iOS device and familiarize yourself with its basic operations.

[Student, Faculty and Staff]Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your Android devices. This app is the only supported method for accessing TU email services on Android phones and tablets. Learn how to get the Outlook App on your Android device and familiarize yourself with its basic operations.

[Students, Faculty & Staff] If you are a regular non-exempt, contingent I non-exempt, contingent II non-exempt or student employee, this article will help you record time and leave.