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- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[OTS Internal]This article covers the support of the Ethernet and WiFi in Millennium Hall, Tubman House and Harris Hall
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[OTS-Internal] TU offers wired and wireless internet connections for students living in the on-campus residence halls. Some students may need to plug in multiple devices to their Ethernet port. This article provides instructions on borrowing and using switches.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Blackboard
- Bb for Faculty
- Work in Your Courses
The article provides information regarding creating and adding content to courses on Blackboard and also provides an instructional video on adding content.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Blackboard
- Bb for Faculty
- Work in Your Courses
The article provides information regarding the Batch Edit feature instructors can use to make common setting updates across all content, such as visibility and due dates.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Blackboard
- Bb for Faculty
- Access Blackboard & Settings
The article provides information regarding various content types and the steps to copy content between courses on Blackboard.
- Knowledge Base
- IT Projects, Consulting & Software Purchases
[OTS-Internal]
- Knowledge Base
- IT Projects, Consulting & Software Purchases
[OTS-Internal]
- Knowledge Base
- Hardware Devices & Printing
- Office Printing
[OTS-Internal]
- Knowledge Base
- Software & Applications
- Desktop Computer Software
[Faculty and Staff] TU staff are eligible for Adobe CC software, provided they need it for TU work. Learn how to request Adobe CC software from your department supervisor and to justify why you need to access Adobe CC software to perform your job duties.
- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[OTS-Internal] The article lists services that do not use the NetID for authentication.
- Knowledge Base
- Information Security
- Phishing
The article provides information on various email attachment types blocked by Towson University.
- Knowledge Base
- Hardware Devices & Printing
- Wepa Pay for Print
[OTS-Internal] The article provides links to youtube videos for WEPA operations
- Knowledge Base
- NetIDs & Duo
- Sponsored Group Management
[Faculty & Staff] The linked video demonstrates how to use the TU Sponsored Group Management Tool to view, add, edit and remove members from Active Directory groups for email distribution lists and access to secured network resources.
- Knowledge Base
- Software & Applications
[Students, Faculty and Staff] Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your iOS devices. This app is the only supported method for accessing TU email services on an iPhone or iPad. Learn how to get the Outlook App on your iOS device and familiarize yourself with its basic operations.
- Knowledge Base
- Hardware Devices & Printing
- Office Printing
[Faculty & Staff] This article provides troubleshooting steps for network printers. Any questions should be directed to the Field Support Team Leads or Desktop Engineering staff.