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[Faculty & Staff] The linked video demonstrates how to use the TU Sponsored Group Management Tool to view, add, edit and remove members from Active Directory groups for email distribution lists and access to secured network resources.
[OTS-Internal] The article provides links to youtube videos for WEPA operations
This quick reference guide details all the buttons on Cisco IP Phone 8851 used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.
[Students, Faculty and Staff] Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your iOS devices. This app is the only supported method for accessing TU email services on an iPhone or iPad. Learn how to get the Outlook App on your iOS device and familiarize yourself with its basic operations.
[Faculty & Staff] This article provides troubleshooting steps for network printers. Any questions should be directed to the Field Support Team Leads or Desktop Engineering staff.
[OTS-Internal] TU offers wired and wireless internet connections for students living in the on-campus residence halls. Some students may need to plug in multiple devices to their Ethernet port. This article provides instructions on borrowing and using switches.
[OTS-Internal] The article lists services that do not use the NetID for authentication.
The article provides information on various email attachment types blocked by Towson University.
The article provides information regarding the Batch Edit feature instructors can use to make common setting updates across all content, such as visibility and due dates.
The article provides information regarding various content types and the steps to copy content between courses on Blackboard.
The article provides information regarding creating and adding content to courses on Blackboard and also provides an instructional video on adding content.
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