University computers lock after a period of inactivity — usually 90 minutes. This protects sensitive data when users do not sign out before leaving the room. It can also be a problem when someone steps away from the computer without signing out: a message on the screen will indicate that the computer is in use and locked by another user.
Computer locked by another user
- Try the Switch User option if available. This option may be disabled in some departments or colleges.
- Restart the computer by pressing and holding its power button for 10 seconds to turn it off; wait 10 seconds before turning it back on.
Computer locked by screensaver
- Follow the on-screen instructions to unlock the computer with your NetID and password.
- If someone else originally signed in, select the Switch User option to sign in yourself.
- Remember to always sign out at the end of class. Leaving the classroom without signing out will lock the computer for the next instructor.
Important Notes
- Computers in classrooms lock in 90 minutes; most other campus computers lock in 15 minutes.
- The screensaver is a mandatory security measure, a widespread best practice, and a requirement by state auditors. It cannot be disabled.
- An unattended and unlocked computer will allow anyone to read or delete files from H: and O: drives and the computer’s hard drive. This also risks access to email and confidential records in PeopleSoft, Blackboard, and other applications. Severe exposures may violate HIPAA or FERPA.
Still need help? Consider the Related Articles box on this page or
open a ticket. Use the
Yes and
No buttons below to provide feedback on this article. You can submit without leaving comments
or add details on what you liked and what needs improvement.