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- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
Manage your Cisco IP Phone using the Cisco Phone Self Care Portal, including voicemail, call forwarding, call transferring, speed dialing and more.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty and Staff] Best practices for captioning a video.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
Common practices for creating accessible Office documents.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty and Staff] If you are planning to share one or more Microsoft Word documents online, run the Accessibility Checker to ensure that they will be accessible to the widest audience possible.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty & Staff] Learn how to use the built-in captioning/transcription tools available in Webex and Zoom.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
[Students, Faculty & Staff] Learn how to take a Microsoft Word Document and make it accessible and available as a PDF.
- Knowledge Base
- Web Content & Publishing
- Digital Accessibility
Instructions for making a document digitally accessible with Microsoft Word so that it can be read by assistive technology.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable connection to the university network and access to your H: drive and other secured resources. This article supports Android version 11.0 and beyond.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty and Staff] Configure your Mac computer (running MacOS 11 Big Sur or higher) to connect with tu-secure. A tu-secure connection provides the most secure and stable wireless access to the TU network and must be used to access your H: and O: drives.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty & Staff] Configure your iOS device to connect to tu-secure, the wireless network that provides the most secure and stable connection and access to your H: drive and other secured resources.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
This quick reference guide details all the buttons on the Cisco IP Phones used in TU's offices or classrooms. Included are making and answering phone calls, placing calls on hold, answering multiple calls on one line, and transferring calls. It also explains setting up a voicemail, receiving voicemails, sending calls to voicemail, and the standard voicemail commands etc.
- Knowledge Base
- Hardware Devices & Printing
- Student Personal Device Troubleshooting
[ Students, Faculty & Staff ] Locate the Internet Protocol (IP) address, Media Access Control (MAC) address, and other network information on your Apple iPhone or iPad. The Office of Technology Services uses this information to support those experiencing network problems.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Blackboard
- Bb for Faculty
[Faculty] Information on starting the semester in Blackboard.
- Knowledge Base
- Hardware Devices & Printing
[Faculty and Staff] Some printers require a User Number (code) to print. Learn how to enable your printer for code printing and how to input your user number.