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[Students, Faculty and Staff] Access the Azure Virtual Desktop (AVD) on your Mac computer using the Microsoft Remote Desktop app, and easily access the virtual desktops (e.g., Student Desktop, Towson Desktop, etc.) to which you've been granted access.

[Faculty] Integration for OneDrive is available in Blackboard Ultra. The webpage linked below describes how to add files from OneDrive to your Course Content area, Learning Modules and Folders.

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[Faculty & Staff] This advice may help resolve non-responsive Crestron controls in a TU classroom.

[Faculty and Staff] A variety of issues may contribute to poor computer performance. The most likely are problems with the computer itself, particular websites or specific applications.

[Students, Faculty and Staff] A Shared Mailbox (once known as a "maildrop") is a group mailbox assigned to a department or organization within the university. Shared mailboxes allow one or more owners to send email messages from the mailbox's email address (e.g., blackboard@towson.edu) rather than from their personal email address.

[Students, Faculty & Staff] The linked page provides a means to search the TU Software Inventory Library and describes several other ways to access software, including the Office 365 Portal, Virtual Workspace, Maryland Enterprise Education Consortium (MEEC) and TU computer lab software.

[Faculty & Staff] If you need to use a classroom computer locked by an earlier user who forgot to sign out or locked automatically after a period of inactivity, here are some things you can try.

[Faculty and Staff] If classroom speakers are not emitting sound, there are many potential causes. Rule out the simplest ones first.

[Students, Faculty & Staff] Computers can enter sleep mode or power-saving mode if left inactive for a while. If you are unable to turn on the monitor, follow these instructions to troubleshoot the issue.

[Students, Faculty & Staff] Follow these instructions to make your WordPress site publicly accessible on the internet.

[Students, Faculty & Staff] University computers will lock after a period of inactivity. This can cause you to be locked out by the screensaver or another user. This article describes how to access computers in this state.

[Faculty and Staff] This article helps with Requesting Guest NetIDs.

[Faculty and Staff] A Guest NetID is intended for individuals associated with the university who may need access to an authenticated university computing service. This includes campus desktops, servers, SharePoint sites, Remote Desktop Gateway, Virtual Workspace or VPN. Each Guest NetID is sponsored by one or more faculty or staff members. These sponsors can manage certain aspects of their sponsored Guest NetIDs.