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Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. Various ways to authenticate using these devices include Duo Push or Passcode.

Outlook Web App (http://outlook.towson.edu) can be used to open a maildrop (group mailbox) or another person's shared mailbox or folder (like a calendar). If you are looking for general directions on requesting or using a maildrop, please see Knowledge Base 140805: Requesting and Using a Maildrop. When Outlook is available, it's still preferred to use Outlook to open the maildrop -- the linked article contains instructions.

[Students, Faculty and Staff] As a new member of the TU community, you must activate your TU NetID account once to gain access to university resources. This article describes the activation process.

[Students, Faculty and Staff] Students looking to borrow (or "rent") a laptop computer may contact OTS Student Computing Services (SCS) or the Student Government Association (SGA) depending on their circumstances. SCS has Chromebook computers to circulate as stop-gaps for students who need time (up to 4 weeks) to repair or replace their own personal laptops. SGA has Chromebooks students in need may borrow for longer periods (1-2 terms).

[Students, Faculty and Staff] Frequently asked questions cover linking your LinkedIn profile to your TU LinkedIn Learning account.

[Students, Faculty and Staff] Guide for Webex messaging, meeting and settings

[Students, Faculty and Staff] Saving files on Apple Mac computers look different than saving on a windows computer. Learn to save a file and find a previously saved file.

[Students, Faculty & Staff] This WordPress article will entail background information and steps.

[Students, Faculty & Staff] Configure your iOS device to connect to tu-secure, the wireless network that provides the most secure and stable connection and access to your H: drive and other secured resources.

[Students, Faculty and Staff] Configure your Mac computer (running MacOS 11 Big Sur or higher) to connect with tu-secure. A tu-secure connection provides the most secure and stable wireless access to the TU network and must be used to access your H: and O: drives.

[Students, Faculty and Staff] Learn from the answers to frequently asked questions about Virtual Workspace (VW) and Azure Virtual Desktop (AVD), including how to log in, where to save files, how to map drives, how to print, how to connect USB devices and how to copy and paste.

[Faculty & Staff] The Temporary Computer Administrator Rights (TCAR) tool allows faculty and staff to grant temporary administrator access to a workstation for up to 3 hours. You may give permission to yourself or an alternate NetID (such as a student employee or graduate assistant) to download or install software and run a program that needs administrative rights.

[Faculty and Staff] This article helps with Requesting Student Employee Access to PeopleSoft HCM, Towson Online Services or Stratus Financials and Student Employee Access to Other Systems.

To comply with U.S. regulations, Duo blocks authentications from users whose IP address originates in a country or region subject to economic and trade sanctions enforced by the U.S. Office of Foreign Assets Control.