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[Students, Faculty & Staff] Computers can enter sleep mode or power-saving mode if left inactive for a while. If you are unable to turn on the monitor, follow these instructions to troubleshoot the issue.

[Students, Faculty and Staff] When captioning a video, follow these rules of captioning designated by the Described and Captioned Media Program (DCMP). DCMP is funded by the US Department of Education and administered by the National Association for the Deaf.

[Students, Faculty and Staff] If you are planning to share one or more Microsoft Word documents online, run this checklist to ensure that they will be accessible to the widest audience possible.

This is an instructional video on making a document digitally accessible with Microsoft Word so that it can be read by assistive technology.

Make your website content accessible and compliant with Section 508 of the US Rehabilitation Act by using the self-help documents described here.

Accessibility is a general term used to describe the degree to which a product, device, service, or environment is available to as many people as possible. PDF Accessibility is the creation of a fully accessible PDF that can be accessed by people with disabilities. PDF files were not originally designed to be read using computers but to be printed. In this document, you will learn how to take a Microsoft Word Document and make it accessible and available as a PDF.

[Students, Faculty & Staff] Learn how to take a Microsoft Word Document and make it accessible and available as a PDF.

This quick reference guide provides information about common practices for creating accessible documents.

[Students, Faculty & Staff] In this self-help document, you will gain an understanding of the terminology and definitions surrounding captioning and transcription. You will also learn how to use Webex's built-in captioning/transcription tools. Zoom's tools are not yet available

[Students, Faculty & Staff] This document describes how to locate the Computer Name, Operating System, and TU Tag of a TU-owned computer.

The linked page describes the benefits of and procedures for buying or replacing a TU-owned computer through the university. OTS provides full support for recommended models.

[Faculty and Staff] The university provides several types of NetID access for individuals who are not regular students, including guest users, retirees, affiliates, and student employees. Guest NetIDs are intended for individuals affiliated with the university who require access to authenticated computing services such as campus desktops, VPN, or SharePoint. These accounts must be sponsored and managed by faculty or staff. Non-Employee Staff NetIDs are issued to on-site visitors, vendors, or oth

[Faculty & Staff] The Call Forwarding feature enables you to dictate where and when you would like to forward calls. You may access this feature for the 79 series and the 8851 model phones available at TU using the Self-Care Portal.
Note: This must be done from your office computer in-person, over Remote Desktop, from Virtual Workspace or
using the VPN.

[Faculty & Staff] An instructional video from OTS Training explaining how to create an email signature and apply it to your Outlook account.

[Faculty and Staff] Some printers require a User Number (code) to print. Learn how to enable your printer for code printing and how to input your user number.