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[Students, Faculty and Staff] TU faculty, staff and students may install the Microsoft 365 (M365) desktop apps on up to five personal devices. To install M365 apps on a university-owned Windows computer, use the Software Center. This article describes how to download and install M365 apps on a personal Windows PC.

[Faculty & Staff] While most classrooms have wireless network connectivity, wired connections guarantee faster speeds, more reliable connections, and fewer glitches. Most lecterns have either a network cable or an open jack to plug in laptops with ethernet ports.

[Faculty & Staff]

[Faculty & Staff] Lecterns and audiovisual cabinets are secured with key or combination locks. Academic departments control access to keys and combinations.

[Faculty & Staff] Websites that produce errors such as 404 Not Found or 504 Service Unavailable or fail to load at all may indicate the site is down, a network cable is loose, or the campus network is experiencing a problem.

Microsoft SharePoint is a web-based collaboration platform that integrates with Microsoft Office. Faculty/staff and student organization teams use the application for communicating, managing projects and sharing files and information.

This article describes the hosting services provided by OTS Enterprise & Infrastructure Services, with details on the benefits of using OTS's hosting services, chargeback rates for our services, and the process for requesting assistance.

[Faculty & Staff]

[Faculty & Staff]

[Students, Faculty and Staff] TU uses Microsoft applications such as Outlook, OneDrive, Word, PowerPoint and Excel. The resources on the linked webpage will help you use these programs.

[Students, Faculty & Staff] TU offers web-conferencing, lecture capture and asynchronous collaboration tools. This article describes them and identifies resources for further learning.

[Faculty & Staff] Computer sign-in, web access, email, Blackboard, and network drive access require a network connection. An inactive or unavailable network connection will affect all services and sites—not just one. A potential network issue may be identified at sign-in by an error message such as Domain Controller Not Found.

[Faculty] Information on starting the semester in Blackboard.

[Faculty & Staff] Some rooms are equipped with wireless projection devices (Mersive Solstice, Crestron AirMedia, AppleTV), which allow laptops and other devices to connect to the audiovisual system via WiFi.

[Faculty and Staff] You can troubleshoot and solve many problems with classroom audiovisual and computer technology following the advice in this series of articles. Series content includes general computer problems, audiovisual systems and component problems, network and connectivity problems, software and configuration problems, login problems, etc.