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Manage your Cisco IP Phone using the Cisco Phone Self Care Portal, including voicemail, call forwarding, call transferring, speed dialing and more.

[Faculty] Slido is an easy-to-use Q&A and polling platform for live, remote, or hybrid meetings; events; classes, and webinars. Event planners can set up a Slido event in less than a minute; all the participants need to join the conversation is a simple event code or link.

[Faculty and Staff] TU assigns newly hired faculty and staff a computing account with a specific NetID (username) and email address. The account provides access to multiple storage options, each with an allocated capacity called a quota. Learn about your storage options, associated quotas and related tips.

[Faculty and Staff] Use your Email List Service interface to modify options and view web-based archives of all list messages.

[Students, Faculty and Staff] There may be situations where an individual needs to be granted temporary access to another individual's Exchange (Outlook) mailbox.

[Faculty and Staff] If an Email List Service list requires moderation, owners are responsible for approving posts. If owners wish to designate others to moderate posts, they must add moderators to the list. In this case, owners must also add themselves to the list of Moderators if they wish to have the same ability to moderate. Moderators can approve or reject messages flagged for moderation using the TU Email List Service web interface as described here.

Microsoft SharePoint is a web-based collaboration platform that integrates with Microsoft Office. Faculty/staff and student organization teams use the application for communicating, managing projects and sharing files and information.

[Students, Faculty and Staff] Access the Azure Virtual Desktop (AVD) on your Mac computer using the Microsoft Remote Desktop app, and easily access the virtual desktops (e.g., Student Desktop, Towson Desktop, etc.) to which you've been granted access.

[Students, Faculty and Staff] Learn how to download the OneDrive sync app and sign in with your TU account to get started syncing.

[Students, Faculty & Staff] The TU Email List Service allows you to participate in electronic discussion groups on many different topics. Faculty, staff and student organizations may request the creation of new lists.

[Students, Faculty and Staff] Learn from the answers to frequently asked questions about Virtual Workspace (VW) and Azure Virtual Desktop (AVD), including how to log in, where to save files, how to map drives, how to print, how to connect USB devices and how to copy and paste.

[Students, Faculty and Staff] The Towson University VPN (Virtual Private Network) allows you to connect to the campus network through any computer for off-campus access to on-campus services such as network drives and exchange email accounts.

Outlook Web App (http://outlook.towson.edu) can be used to open a maildrop (group mailbox) or another person's shared mailbox or folder (like a calendar). If you are looking for general directions on requesting or using a maildrop, please see Knowledge Base 140805: Requesting and Using a Maildrop. When Outlook is available, it's still preferred to use Outlook to open the maildrop -- the linked article contains instructions.

[Students, Faculty and Staff] The linked video demonstrates how to troubleshoot problems during a Webex meeting using the Health Checker and minimizing the number of open applications.

[Faculty and Staff] The linked video demonstrates how to update the TU logo on your SharePoint site.