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- Knowledge Base
- NetIDs & Duo
- Duo
Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. Various ways to authenticate using these devices include Duo Push or Passcode.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Blackboard
- Bb for Faculty
[Faculty] If you use instructional lecture capture resources supported by TU, please adhere to these requirements to ensure your compliance with laws and regulations.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Classrooms, Labs & Conference Rooms
[Faculty and Staff] The linked video briefly describes using Zoom with standard TU classroom equipment. Topics include setting up your Zoom meeting ahead of time, using the Crestron panel to set the room's microphones and cameras, starting the meeting, sharing your screen, and ending the meeting.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Zoom
[Students, Faculty and Staff] The Zoom for Outlook add-in allows you to schedule a Zoom meeting from your Outlook calendar. This can be particularly handy when you want to add the option for online participation to an in-person meeting.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Panopto
[Faculty & Staff] When you record a Zoom meeting, the video is automatically placed in your Meeting Recordings folder in the My Folder area. Follow these steps to move the video from that folder to the corresponding course folder.
- Knowledge Base
- Software & Applications
- TechHelp & TeamDynamix
- Knowledge Base
[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.
- Knowledge Base
- Software & Applications
- TechHelp & TeamDynamix
- Knowledge Base
[Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]
- Knowledge Base
- Software & Applications
- Desktop Computer Software
[Faculty and Staff] Request installation of SAS Software on your Windows computer. SAS is designed for data access, transformation and reporting.
- Knowledge Base
- Web Content & Publishing
- WordPress
[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Webex
[Students, Faculty and Staff] The Webex for Outlook add-In allows you to schedule a Webex meeting from your Outlook calendar. This can be particularly handy when you want to add the option for online participation to an in-person meeting.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Software & Applications
- Microsoft 365
[Students, Faculty and Staff] TU faculty, staff and students may install the Microsoft 365 (M365) desktop apps on up to five personal devices. To install M365 apps on a university-owned Windows computer, use the Software Center. This article describes how to download and install M365 apps on a personal Windows PC.
- Knowledge Base
- Software & Applications
- Microsoft 365
[Students, Faculty and Staff] TU uses Microsoft applications such as Outlook, OneDrive, Word, PowerPoint and Excel. The resources on the linked webpage will help you use these programs.
- Knowledge Base
- Software & Applications
- Desktop Computer Software
[Faculty and Staff] Jamf Self Service distributes software to university Macs, providing standard university application packages for faculty and staff to install on-demand.
- Knowledge Base
- Hardware Devices & Printing
- Student Personal Device Troubleshooting
[Students, Faculty and Staff] Current TU university faculty, staff and students are entitled to discounts from Dell and Apple through agreements with the University System of Maryland. Here, OTS provides a list of recommended minimum specifications for computers that meet most academic needs.