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[Students, Faculty and Staff] TU students and professionals enjoy free access to the online video tutorial service, LinkedIn Learning. Learn new business, software, technology and creative skills from nationally recognized experts in various content areas.

[Students, Faculty and Staff] The SharePoint document library is the central location where users can update and manage files following the advice in this article. SharePoint is integrated with the Microsoft365 productivity apps, and documents can be: Created from within SharePoint, Uploaded to SharePoint or Saved from Office to SharePoint.

[Students, Faculty and Staff] TU uses Microsoft applications such as Outlook, OneDrive, Word, PowerPoint and Excel. The resources on the linked webpage will help you use these programs.

[Faculty & Staff] Personal network file storage (H: drive) and department file storage (O: drive) should automatically appear ("map") upon signing into campus computers. If one or both do not appear, they can be remapped manually.

[Faculty and Staff] The linked video briefly describes using Zoom with standard TU classroom equipment. Topics include setting up your Zoom meeting ahead of time, using the Crestron panel to set the room's microphones and cameras, starting the meeting, sharing your screen, and ending the meeting.

[Students, Faculty & Staff] TU offers web-conferencing, lecture capture and asynchronous collaboration tools. This article describes them and identifies resources for further learning.

[Faculty, Staff and Students] The Maryland Education Enterprise Consortium (MEEC) provides specific software at reduced pricing for eligible faculty, staff and students at participating institutions. This software is for personal devices only. Learn how to set up an account and purchase the software.

[Faculty & Staff] Websites that produce errors such as 404 Not Found or 504 Service Unavailable or fail to load at all may indicate the site is down, a network cable is loose, or the campus network is experiencing a problem.

[Faculty and Staff] A variety of issues may contribute to poor computer performance. The most likely are problems with the computer itself, particular websites or specific applications.

[Faculty & Staff] Most common issues with lecture capture or videoconferencing applications involve lack of audio or video. Before changing any settings in the application, check the volume, microphone, and camera settings on the classroom control system. Run only one video application at a time.

[Faculty & Staff] The linked webpage describes the services and resources offered by OTS Classroom and Computer Lab Technology (CCLT). CCLT staff field initial problem reports for most classrooms, but talk with your college or department for the proper procedure. Page headings include Getting Help, Support Hours, Self-Help Services and Documents, On-Site Classroom Service and Out-of-Scope Services.

[Faculty & Staff]

[Faculty and Staff] The linked video briefly describes the technology equipment typically installed in TU classrooms.

[Faculty and Staff] To learn how to request your own email list and access TU’s Email List Service through your web browser, open http://lists.towson.edu and select the Home and Help links at the top of the website. For guidance on navigating your Email List Service and managing membership, read on.

[Students, Faculty and Staff] Guide for Webex messaging, meeting and settings