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[Students, Faculty & Staff] Computers can enter sleep mode or power-saving mode if left inactive for a while. If you are unable to turn on the monitor, follow these instructions to troubleshoot the issue.

[Students, Faculty & Staff] Follow these instructions to make your WordPress site publicly accessible on the internet.

[Students, Faculty & Staff] University computers will lock after a period of inactivity. This can cause you to be locked out by the screensaver or another user. This article describes how to access computers in this state.

[Faculty and Staff] This article helps with Requesting Guest NetIDs.

[Faculty and Staff] A Guest NetID is intended for individuals associated with the university who may need access to an authenticated university computing service. This includes campus desktops, servers, SharePoint sites, Remote Desktop Gateway, Virtual Workspace or VPN. Each Guest NetID is sponsored by one or more faculty or staff members. These sponsors can manage certain aspects of their sponsored Guest NetIDs.

[Faculty and Staff] There are cases where on-site visitors, vendors and other university affiliates must receive a OneCard and a NetID to access basic computing services. These are known as Non-Employee Staff NetIDs. Individuals with TUID numbers who require NetIDs must receive a Non-Employee Staff NetID. Those without a TUID but who still require a NetID may request a Guest NetID.

[Students, Faculty and Staff] Create your TU WordPress account and learn how to log in and log out.

[Faculty] How to set up and take attendance using the Qwickly Attendance tool.

[Faculty] Accessibility indicators will appear on any document uploaded across Blackboard. The indicators will denote how accessible the corresponding document is.

The article describes accessibility features in Blackboard Ultra.

[Faculty and Staff] Request installation of SAS Software on your Windows computer. SAS is designed for data access, transformation and reporting.

Read and write messages using Blackboard's messaging tool.

[Faculty & Staff] Most common issues with lecture capture or videoconferencing applications involve lack of audio or video. Before changing any settings in the application, check the volume, microphone, and camera settings on the classroom control system. Run only one video application at a time.

[Faculty and Staff] The linked video shows how to change and customize your WordPress theme.

[Students, Faculty and Staff] The TechHelp Knowledge Base launched on Thursday, October 20, 2022, and will gradually usher in the next generation of self-help technology support at Towson University. Existing technology resources will remain available on TU’s website. As we continue to move resources into the new KB over the fall and winter months, we will simply update the webpage links to open new KB articles instead of the original PDF files and videos on which they are based.