Search208 Results
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Web Conferencing Tools
- Zoom
There are numerous articles on a variety of Zoom topics. This will enable clients to review a single consolidated article providing help and learning on multiple Zoom topics.
- Knowledge Base
- Software & Applications
- Microsoft 365
[Students, Faculty and Staff] TU faculty, staff and students may install the Microsoft 365 (M365) desktop apps on up to five personal devices. To install M365 apps on a university-owned Windows computer, use the Software Center. This article describes how to download and install M365 apps on a personal Windows PC.
- Knowledge Base
- Teaching, Learning, Classrooms & Conference Rooms
- Blackboard
- Bb for Faculty
- Work in Your Courses
Gradebook setup, settings, and grading options
- Knowledge Base
- Software & Applications
[Students, Faculty & Staff] This document describes how to locate the Computer Name, Operating System, and TU Tag of a TU-owned computer.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to sign in and out of the OTS Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories.
- Knowledge Base
- Hardware Devices & Printing
- Short Term Loaner Laptops
[Students, Faculty and Staff] Students looking to borrow (or "rent") a laptop computer may apply to the Student Government Association (SGA) depending on their circumstances. The SGA has Chromebooks students in need may borrow for longer periods (1-2 terms).
- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[Students, Faculty and Staff] As a new member of the TU community, you must activate your TU NetID account once to gain access to university resources. This article describes the activation process.
- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[Students, Faculty and Staff] TU students, faculty and staff may retrieve a forgotten NetID username using the NetID management tools on the linked webpage.
- Knowledge Base
- NetIDs & Duo
This article explains how to manage guest accounts, including how to change or add a sponsor, extend an account’s expiration date, and reset the account password.
- Knowledge Base
- NetIDs & Duo
[Faculty and Staff] The university provides several types of NetID access for individuals who are not regular students, including guest users, retirees, affiliates, and student employees. Guest NetIDs are intended for individuals affiliated with the university who require access to authenticated computing services such as campus desktops, VPN, or SharePoint. These accounts must be sponsored and managed by faculty or staff. Non-Employee Staff NetIDs are issued to on-site visitors, vendors, or oth
- Knowledge Base
- Network, Wireless & Remote Access
- Wired Connection (Ethernet)
[Students, Faculty and Staff] Try these troubleshooting steps if you have a wired network connection problem with your desktop computer. If the problem persists, contact Student Computing Services or the Faculty/Staff Help Center at 410-704-5151.
- Knowledge Base
- TV & Digital Signs
- Non-Residential TV
[Faculty & Staff] If you have an Xfinity Xi6 Cable TV Box and either need to use a new XR15 remote control or need to use it with a different TV, follow these steps to configure the remote to control the cable box, and the TV power, input and volume.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to edit a resource booking in the Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, and 3D printers.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to cancel a resource booking in the Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, large-format printers and 3D printers.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to book resources using the OTS Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, and 3D printers.