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[Faculty and Staff] A variety of issues may contribute to poor computer performance. The most likely are problems with the computer itself, particular websites or specific applications.

[Faculty & Staff] Some rooms are equipped with wireless projection devices (Mersive Solstice, Crestron AirMedia, AppleTV), which allow laptops and other devices to connect to the audiovisual system via WiFi.

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[Students, Faculty and Staff] To find out how much of your OneDrive space is in use and how much is available, follow this procedure.

[Faculty & Staff] While most classrooms have wireless network connectivity, wired connections guarantee faster speeds, more reliable connections, and fewer glitches. Most lecterns have either a network cable or an open jack to plug in laptops with ethernet ports.

[Faculty & Staff] Computer sign-in, web access, email, Blackboard, and network drive access require a network connection. An inactive or unavailable network connection will affect all services and sites—not just one. A potential network issue may be identified at sign-in by an error message such as Domain Controller Not Found.

[Faculty and Staff] Several different factors can cause audio issues. Rule out the simplest ones first.

[Faculty & Staff] Web browsers save temporary files to work efficiently. Occasionally, corrupted or outdated information may cause a webpage to load incorrectly or not at all.

[Faculty and Staff] Dismantling a media player or using force to extract a stuck disc or tape may damage the media or the player. If the media cannot be easily removed, call 4-TECH at 410-704-8324 or use the CCLT chat service.

[Faculty & Staff] Take action if you notice signs of equipment theft.

[Faculty & Staff] This advice may help resolve non-responsive Crestron controls in a TU classroom.

[Students, Faculty and Staff] Guide for Webex messaging, meeting and settings

[Students, Faculty and Staff] TU students and professionals enjoy free access to the online video tutorial service, LinkedIn Learning. Learn new business, software, technology and creative skills from nationally recognized experts in various content areas.

[Students, Faculty and Staff] The SharePoint document library is the central location where users can update and manage files following the advice in this article. SharePoint is integrated with the Microsoft365 productivity apps, and documents can be: Created from within SharePoint, Uploaded to SharePoint or Saved from Office to SharePoint.