Search209 Results
- Knowledge Base
- TV & Digital Signs
- Non-Residential TV
[Faculty & Staff] If you have an Xfinity Xi6 Cable TV Box and either need to use a new XR15 remote control or need to use it with a different TV, follow these steps to configure the remote to control the cable box, and the TV power, input and volume.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to edit a resource booking in the Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, and 3D printers.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to cancel a resource booking in the Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, large-format printers and 3D printers.
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to book resources using the OTS Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, and 3D printers.
- Knowledge Base
- NetIDs & Duo
- Your NetID Login
[Students, Faculty and Staff] TU students, faculty and staff may retrieve a forgotten NetID username using the NetID management tools on the linked webpage.
- Knowledge Base
- Network, Wireless & Remote Access
- Wireless Connection (Wi-Fi)
[Students, Faculty and Staff] Configure your Mac computer (running MacOS 11 Big Sur or higher) to connect with tu-secure. A tu-secure connection provides the most secure and stable wireless access to the TU network and must be used to access your H: and O: drives.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Phones
[Faculty and Staff] Learn how to set up and manage your voicemail on your Cisco IP phone
- Knowledge Base
- Hardware Devices & Printing
- Multimedia Equipment
[Students, Faculty and Staff] The linked video demonstrates how to sign in and out of the OTS Student Computing Services (SCS) Online Resource Booking System (ORBS). Students, faculty and staff may borrow digital cameras, audio recorders and other multimedia accessories. Students may also book the use of studios, large-format printers and 3D printers.
- Knowledge Base
- Email, Collaboration, Phones & eFax
- Outlook
Outlook Web App (
http://outlook.towson.edu) can be used to open a maildrop (group mailbox) or another person's shared mailbox or folder (like a calendar). If you are looking for general directions on requesting or using a maildrop, please see Knowledge Base 140805: Requesting and Using a Maildrop. When Outlook is available, it's still preferred to use Outlook to open the maildrop -- the linked article contains instructions.
- Knowledge Base
- Hardware Devices & Printing
[ Faculty & Staff ] Our best recommendation is for you to seek outside help for your personal computer and other devices. Technicians who work in the home support and retail business have broader knowledge and experience with a wide range of consumer-level products. TU specializes in a small subset of university-owned products used on campus.
- Knowledge Base
- Web Content & Publishing
- DocuSign & Online Forms
[Faculty and Staff] This article will help determine the best solution for Electronic Forms.
- Knowledge Base
- Datacenter & Server Hosting
This article describes the hosting services provided by OTS Enterprise & Infrastructure Services, with details on the benefits of using OTS's hosting services, chargeback rates for our services, and the process for requesting assistance.
- Knowledge Base
- Software & Applications
- Microsoft 365
Microsoft has numerous articles on a variety of Microsoft applications and topics for devices. This article will list the links based on categories: Android, iPhone or iPad.
- Knowledge Base
- NetIDs & Duo
[Faculty and Staff] The university provides several types of NetID access for individuals who are not regular students, including guest users, retirees, affiliates, and student employees. Guest NetIDs are intended for individuals affiliated with the university who require access to authenticated computing services such as campus desktops, VPN, or SharePoint. These accounts must be sponsored and managed by faculty or staff. Non-Employee Staff NetIDs are issued to on-site visitors, vendors, or oth