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Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. There are various ways to authenticate using Duo, such as the Duo App, Security Keys, or Passcodes.

[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.

[Students, Faculty & Staff] Download, install and use TU's VPN on Mac or Windows computer.

[Faculty, Staff] Learn how to best clean touch panels, computer monitors, keyboards, mice and other technology equipment in TU's classrooms...and WEPA printing kiosks.

[Students, Faculty and Staff] Just prior to printing, the Ultimaker 3D printers extrude a blob of filament on the front corner of the bed — front left for extruder 1 and front right for extruder 2. Ideally, the blob will adhere to the glass and remain at the front corner. However, sometimes the blob can be dragged back into the printing area by the print head. If this goes undetected, it can cause the print to fail.

[Students, Faculty and Staff] The Zoom H1 and H2 digital audio recorders also make excellent USB microphones for recording directly to your computer. The recorders can be booked (for free) at towson.edu/scsorbs. Follow these steps to configure these devices as USB microphones.

[Students, Faculty and Staff] Remove noise from a bad recording using Adobe Audition.

[OTS-Internal] If a client is recording video with a DSLR camera borrowed from Student Multimedia Services (SMS) and it shuts down unexpectedly, try these troubleshooting tips to resolve the problem.

[Faculty] This article allows you to export your course content, save it to the OneDrive, and import it back into Blackboard.

[Students, Faculty and Staff] The Zoom for Outlook add-in allows you to schedule a Zoom meeting from your Outlook calendar. This can be particularly handy when you want to add the option for online participation to an in-person meeting.

[Students, Faculty & Staff] TU offers web-conferencing, lecture capture and asynchronous collaboration tools. This article describes them and identifies resources for further learning.

There are numerous articles on a variety of Zoom topics. This will enable clients to review a single consolidated article providing help and learning on multiple Zoom topics.

[ Students, Faculty & Staff ] As an administrator of an email list in the TU Email List Service, you can add and remove additional list owners or moderators. Additionally, you can customize the list's information page, automatic messages and who can send list messages.

[Faculty] Create an Akindi link inside of your course and use Akindi to create assessments.