No Sound from Classroom Media Player

Solution

1. Crestron control systems include a No Sound feature; when selected, this will be indicated on the control panel. Press the No Sound button to deselect; the indicator will disappear, and the sound should resume. Use the Volume menu to adjust the audio level.
2. Crestron control systems also include a Mute feature for some system inputs. Navigate to the Volume page and then select the Advanced Volume Controls page to check if the media player is muted.
3. Select the correct input source. For classrooms with Dual Image capabilities, audio will come from the last source selected. Reselect the source for your audio and the sound should resume.
4. If the classroom uses a handheld remote control, press the Mute button to verify the mute status and use the Volume control to adjust the audio level.
5. If the above steps fail to resolve the issue, report it by calling 4-TECH at 410-704-8324 or using the CCLT chat service. Leave a note on the lectern to inform other instructors of the problem.