Body
Troubleshoot
- Crestron control systems include a No Sound feature, which is indicated on the control panel when selected. Press the No Sound button to deselect it; the indicator will disappear, and the sound should resume. Use the Volume menu to adjust the audio level.
- Crestron control systems also include a Mute feature for some system inputs. To check if the media player is muted, navigate to the Volume page and then select the Advanced Volume Controls page.
- Select the correct input source. For classrooms with Dual Image capabilities, audio will come from the last source selected. Reselect the source for your audio, and the sound should resume.
- If the classroom uses a handheld remote control, press the Mute button to verify the mute status and use the Volume control to adjust the audio level.
- If the above steps fail to resolve the issue, report it by calling 4-TECH at 410-704-8324 or using the CCLT chat service. Leave a note on the lectern to inform other instructors of the problem.
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