Web browsers save (or cache) temporary files to work efficiently. Occasionally, corrupted or outdated information may cause a webpage to load incorrectly or not at all.
Firefox
- From the Firefox menu, click Tools > Preferences > Privacy & Security > Clear Data.
- Visit the problematic website again.
- Try a different web browser, e.g. Chrome or Edge.
Chrome
- From the Chrome settings menu (three stacked dots at the top right of the address bar), select More Tools > Clear Browsing Data.
- Check the Cached Images and Files box, then click Clear Data.
- Visit the problematic website again.
- Try a different web browser, e.g. Firefox or Edge.
Edge
- From the Edge menu, click Settings > Privacy, search, and services.
- Under the Clear browsing data section, click Choose what to clear, then Clear now.
- Visit the problematic website again.
- Try a different web browser, e.g. Firefox or Chrome.
Safari
- From the Safari menu, click Clear History > Clear History
- Visit the problematic website again.
- Try a different web browser, e.g. Firefox or Chrome.
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