Solve Web Browser Problems

Tags staff faculty

Web browsers save (or cache) temporary files to work efficiently. Occasionally, corrupted or outdated information may cause a webpage to load incorrectly or not at all.

Firefox

  1. From the Firefox menu, click Tools > Preferences > Privacy & Security > Clear Data.
  2. Visit the problematic website again.
  3. Try a different web browser, e.g. Chrome or Edge.

Chrome

  1. From the Chrome settings menu (three stacked dots at the top right of the address bar), select More Tools > Clear Browsing Data.
  2. Check the Cached Images and Files box, then click Clear Data.
  3. Visit the problematic website again.
  4. Try a different web browser, e.g. Firefox or Edge.

Edge

  1. From the Edge menu, click Settings > Privacy, search, and services.
  2. Under the Delete browsing data section, click Choose what to clear, then Clear now.
  3. Visit the problematic website again.
  4. Try a different web browser, e.g. Firefox or Chrome.

Safari

  1. From the Safari menu, click Clear History > Clear History
  2. Visit the problematic website again.
  3. Try a different web browser, e.g. Firefox or Chrome.
     
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