Knowledge Base

Procedures and guides for creating TechHelp Knowledge Base articles

Categories (2)

Working with Knowledge Articles

Authoring new articles and editing existing articles
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Article Content Standard

Guidance on common decisions that arise during article creation, based on published standards from TU, AP, Mailchimp and Microsoft.
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Articles (2)

Pinned Article Searching & Navigating the TechHelp Knowledge Base

[Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.

Suggest A New Knowledge Base Article

[Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]