Activating a new NetID, fixing login problems, fixing Duo dual-authentication issues, making a preferred or legal name change in the system, and requesting and updating sponsored groups

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Categories (2)

Manage Your NetID Password

Change and manage your password and recovery settings
Most of the KB articles are publicly viewable, but some require your NetID sign-in due to their sensitive content. Always sign in for the widest selection of content.

Change Your NetID Account Information

Change NetID username or email after a preferred or legal name change
Most of the KB articles are publicly viewable, but some require your NetID sign-in due to their sensitive content. Always sign in for the widest selection of content.

Articles (7)

Activate Your TU NetID Account

[Students, Faculty and Staff] As a new member of the TU community, you must activate your TU NetID account once to gain access to university resources. This article describes the activation process.

Email Backup and Checklist for Students Leaving TU

If you have graduated or are not returning to TU, your NetID account will be disabled 18 months after you graduated or stopped attending TU and deleted three months later.  Here’s a checklist of things that you will need to take care of before your account is disabled. This includes instructions on how to backup your Outlook email and OneDrive files.

Know What Services Do Not Use NetID

[OTS-Internal] The article lists services that do not use the NetID for authentication.

NetIDs by Role - Request and Manage Guest NetIDs

[Faculty and Staff] A Guest NetID is intended for individuals associated with the university who may need access to an authenticated university computing service. This includes campus desktops, servers, SharePoint sites, Remote Desktop Gateway, Virtual Workspace or VPN. Each Guest NetID is sponsored by one or more faculty or staff members. These sponsors can manage certain aspects of their sponsored Guest NetIDs.

NetIDs by Role - Retirees

[Faculty and Staff] Retirees and faculty emeritus can continue to use their same NetID after they leave the university, which allows for continued access to a subset of services.

Retrieve a Forgotten NetID Username

[Students, Faculty and Staff] TU students, faculty and staff may retrieve a forgotten NetID username using the NetID management tools on the linked webpage.

Use a Password Manager to Safely Store Your Many Passwords

[Students, Faculty & Staff] A password manager app can help you protect and keep track of your many passwords. This page from the National Cybersecurity Alliance can help you make an informed choice by better understanding the leading password managers, such as Keeper, Bitwarden, 1Password, NordPass, Dashlane and LastPass.