Email Backup and Checklist for Students Leaving TU

If you have graduated or are not returning to TU, your NetID account will be disabled 18 months after you graduated or stopped attending TU and deleted three months later.  Here’s a checklist of things that you will need to take care of before your account is disabled.

General suggestions

1. Update third-party accounts (e.g. Netflix, Amazon, etc.) that you used with your TU Email address with your personal email address.
2. Print out an unofficial transcript in PeopleSoft.  After your account has been disabled, you will need to request transcripts using Parchment Exchange.
3. Update Handshake (from the Career Center) with your personal email address by filling out the Alumni Handshake Request Form.
4. If you have a lot of files or emails to back up, an Ethernet connection will be faster and more reliable than a WiFi connection. 
5. Download files from Webdisk 
6. If you have Tigerweb or WordPress webpages, you may want to back them up.

Prepare your TU Outlook account

1. Set forwarding to another email address - This will automatically forward new messages to your personal email address until your account is disabled.
2. Set up Automatic Replies – This will automatically send a custom message informing people to start using your personal email address.  This will work until your account is disabled.
3. Clean up unwanted emails or move all wanted emails to a folder.

Copy Your Email, Calendar and Contacts

1. Start and log in to the Outlook App with your student email.  If you don’t have it, you can install it from the Microsoft or Apple Stores.
2. In the upper right-hand corner of the Outlook window, there should be a Try the new Outlook slider that should be set to Off
   1. If you don't see this option, then install Microsoft 365 from m365.towson.edu, log in and click Install in the upper right of the page
3. Connect your personal email address to Outlook and make sure you have sufficient storage in your personal account.
4. You have two options to proceed:
   1. If you want to back up your calendar, contacts, and tasks or you have a lot of email to transfer:  Create a PST or OLM file that is readable by Outlook and import it into your personal email account (PC instructions / Mac instructions).  It may take a long time to download your files and you should check to make sure everything is copied.  If you are missing emails, then repeat the export with Do not export duplicate items selected.
   2. If you have a small number of emails you want to copy:  Copy your emails from your TU account to your personal account.

Download Your OneDrive Files

Be sure to have enough space in your computer and Download your OneDrive files

Need more time?

Your account is not deleted for three months after it is disabled.  If you need more time to back up files and emails, then contact Student Computing Services at 410-704-5151 (options 1, 0) and we will temporarily re-enable your account.  Please understand that this temporary access will not give you access to PeopleSoft.  After the three-month period, your files and emails will be deleted and there will be no way to recover these files.  Your transcripts will be indefinitely available from Parchment Exchange. 

Re-enrollment and Graduate School Applicants

You don’t need your TU account to reenroll or apply to graduate school and it will be reenabled (if you are within three months of your account being disabled your files and emails will still be intact) or recreated (you will get an empty account with no files and emails) once you have been readmitted.