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This article will guide you through collecting a HAR file for troubleshooting through popular browsers. This file once given to support will enable the team to see where exactly the problem is to correct it.

This article covers some of the special considerations around logging out of individual apps that are integrated with Single Sign-On (SSO).

[Faculty and Staff] The university provides several types of NetID access for individuals who are not regular students, including guest users, retirees, affiliates, and student employees. Guest NetIDs are intended for individuals affiliated with the university who require access to authenticated computing services such as campus desktops, VPN, or SharePoint. These accounts must be sponsored and managed by faculty or staff. Non-Employee Staff NetIDs are issued to on-site visitors, vendors, or oth

If you have graduated or are not returning to TU, your NetID account will be disabled 18 months after you graduated or stopped attending TU and deleted three months later.  Here’s a checklist of things that you will need to take care of before your account is disabled. This includes instructions on how to backup your Outlook email and OneDrive files.

This article explains how to manage guest accounts, including how to change or add a sponsor, extend an account’s expiration date, and reset the account password.

This KB article summarizes NetID password policy and expiration, managing NetID account passwords, and managing display names and pronouns.