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Troubleshoot and Solve Classroom Technology Problems

  1. Knowledge Base
  2. Teaching, Learning, Classrooms & Conference Rooms
  3. Classrooms, Labs & Conference Rooms
) Microsoft 365 Apps for Enterprise (Microsoft Office)   Login and Account Problems (links to pertinent articles in other categories) Unable to Activate NetID Account Account

Creating an Out of Office Reply

  1. Knowledge Base
  2. Software & Applications
  3. Microsoft 365
This video will show you how to create an out-of-office reply in outlook on the web. Title Creating an Out of Office Reply Duration 1:50 Location

Fix the "Your account doesn't allow editing on a Mac" Error

  1. Knowledge Base
  2. Software & Applications
  3. Microsoft 365
Towson University provides current students, faculty and staff with access to Office 365. If you encounter the error message Your account doesn't allow editing on a Mac, follow these steps to fix the

Virtual Workspace FAQ (Azure Virtual Desktop)

  1. Knowledge Base
  2. Network, Wireless & Remote Access
  3. Remote Desktop
to VW? There are two ways to access VW: Open https://desktop.towson.edu in a web browser. Install and launch Microsoft Remote Desktop app from the Apple App Store (Mac users) or Microsoft

Make a Word Document Accessible as a PDF

  1. Knowledge Base
  2. Web Content & Publishing
  3. Digital Accessibility
[Students, Faculty & Staff] Learn how to take a Microsoft Word Document and make it accessible and available as a PDF. ... Learn how to take a Microsoft Word Document and make it accessible and available as a PDF.  What is PDF Accessibility? PDF Accessibility is the creation of PDF documents that can be accessed

E-mail Attachment Types Blocked by Towson University Mail Servers

  1. Knowledge Base
  2. Information Security
  3. Phishing
Security Appliances (mail traveling between non-University addresses and students/faculty/staff) Outlook and Outlook on the Web (Exchange Online environment for students/faculty/staff) Microsoft

Learn About Your File Storage Options and Quota

  1. Knowledge Base
  2. NetIDs & Duo
GB Webex Recordings Unlimited Blackboard 2 GB Microsoft Outlook (Exchange Online) The Outlook Exchange server is cloud-based. Faculty and staff have

Retrieving Your Voicemail While Away From Your Desk

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Phones
the Cisco Personal Communications Assistant Open www.towson.edu/voicemail in your preferred browser. We recommend Microsoft Internet Explorer for full functionality. However, this tool will work

Install PrinterLogic for PC/MAC

  1. Knowledge Base
  2. Hardware Devices & Printing
  3. Office Printing
TU PrinterLogic website. Note: PrinterLogic will not work with Microsoft Edge. Select the folder for your building and your floor, if applicable. Scroll down the list of printers and select

Email Backup and Checklist for Students Leaving TU

  1. Knowledge Base
  2. NetIDs & Duo
  3. Your NetID Login
.   Copy Your Email, Calendar and Contacts Start and log in to the Outlook App with your student email.  If you don’t have it, you can install it from the Microsoft or Apple Stores. In

Adding Maildrop on Mac

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
can be created within the maildrop. 1. Launch the Microsoft Outlook application. 2.  Click File 3. Hover over Open then click Shared Mailbox... 4. Type the name of the desired Shared

Configuring Email on Android Devices

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
box and enter your password in the Password box. Select MANUAL SETUP in the bottom left-hand corner. The Select account type box will appear. Select Microsoft Exchange ActiveSync

Install SPSS on Windows

  1. Knowledge Base
  2. Software & Applications
  3. Desktop Computer Software
You will use Microsoft Software Center to install the new version of SPSS following the procedures below. If you are unfamiliar with Software Center, here are instructions on how to install software

Blackboard Integrations

  1. Knowledge Base
  2. Teaching, Learning, Classrooms & Conference Rooms
  3. Blackboard
  4. Bb for Faculty
  5. Work in Your Courses
McGraw Hill and McGraw Hill ALEKS Textbook integration for McGraw Hill publisher. For Support, contact: McGraw Hill Microsoft OneDrive and Collaboration

Request and Add a Maildrop

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
Account Settings, then Account Settings... Select New... Enter the maildrop’s email address. Select Connect. Select Sign in with another account. A Microsoft Sign in box will display. Remove