Suggest A New Knowledge Base Article

If you can't find a knowledge base article with the information you need, you can suggest a new article by submitting a ticket. Of course, if you need technical assistance immediately, you need not wait. Contact either the Faculty/Staff Help Center or Student Computing Services.

Submit An Article Suggestion

You can suggest a new TechHelp Knowledge Base article submitting a service request ticket: 

  1. Navigate to TechHelp (TeamDynamix) to submit a ticket.  
  2. Click Open a Ticket. 
  3. Complete the required information listed and details for the suggested Knowledge Base article. 
  4. Once you complete the information, click Submit to generate a ticket and notify the responsible group.

The OTS team will review the service request and they will follow up if they need any additional information.

Details

Article ID: 144699
Created
Fri 3/3/23 9:02 AM
Modified
Mon 9/11/23 11:23 AM
Creative Commons License Statement
When appropriate, please supply this Creative Commons License statement below:

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/

Related Services / Offerings (1)

TeamDynamix
System used to request IT services, track OTS projects, and host the Knowledge Base.