Search3 Results

Start typing to lookup. Use the UP and DOWN arrow keys to review results. Press ENTER to select. Press BACKSPACE to remove a selection.
    Lookup Category Clear Category
    The Knowledge Base’s History and Purpose
    [Students, Faculty and Staff] The TechHelp Knowledge Base launched on Thursday, October 20, 2022, and will gradually usher in the next generation of self-help technology support at Towson University. Existing technology resources will remain available on TU’s website. As we continue to move resources into the new KB over the fall and winter months, we will simply update the webpage links to open new KB articles instead of the original PDF files and videos on which they are based.
    Suggest A New Knowledge Base Article
    [Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]
    Use the TechHelp Knowledge Base to Find Answers
    [Students, Faculty and Staff] Learn how to use, search and share the TechHelp Knowledge Base.