Email, Collaboration, Phones & eFax

Microsoft 365, SharePoint, Google Apps, OneDrive, Webex, Zoom, file shares, phones and voicemail

Most of the KB articles are publicly viewable, but some require your NetID sign-in due to their sensitive content. Always sign in for the widest selection of content.

Categories (11)

eFax

Send and receive faxes using your email
Expand

Email List Service

Supports electronic discussion groups
Expand

File Shares

Personal H drive, Departmental O drive, Webdisk, Customshare
Expand

Google Workspace

Email and file storage for students (Google Drive, Webmail powered by Google)
Expand

Microsoft 365

Formerly Office 365
Expand

OneDrive

Cloud file storage for faculty, staff and students
Expand

Outlook

Email, calendaring and tasks for faculty, staff and student employees
Expand

Phones

Manage your Cisco IP phone or the TU Telephone Directory
Expand

SharePoint

Guidance on how to use SharePoint sites and SharePoint File Shares
Expand

File Delivery Service (FDS)

Send confidential or oversized files
Expand

Web Conferencing Tools

Webex, Zoom
Expand

Articles (1)

SecureShare File Share Requests and Share Owner Responsibilities

[Faculty and Staff] Learn about using SecureShare file shares for storing and archiving confidential data for a period of time. Shares can be requested by submitting a TechHelp ticket and controlled by permissions groups managed by specific share owners, known as group sponsors. Headings include responsibilities, permissions, data retention, share access and backups.