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Computer Lab Management
Individual academic and service departments manage their own student computer labs, which are specifically optimized for their disciplines. OTS Classroom and Computer Lab Technology (CCLT) supports these labs via TechHelp, phone, chat and appointments.
Webex Calling
Webex calling allows you to take and place telephone calls within Webex Teams. This allows you take and place telephone calls from your University phone number from any location where you have installed Webex Teams.
Email FAQ
phone ... .
My phone doesn't have one of the popular operating systems; can I still get email on my phone?
This depends on the device and if it's internet ready or has a web browser. You can use the
ResNet Configuration: Using a Switch
not used.
Note: this port sometimes has clay in it to prevent devices from being plugged in.
Uplink is connected to the wall jack.
Note: if an RA phone needs to be used, this port should be
NetID - Request Name Change
the phone by calling OTS at 410-704-5151.
If you have a general request or question related to NetIDs, or need to report a problem with your NetID, please visit the NetID service page to open a ticket.
Purchasing and Repairs FAQ
phone ... personal line will be assumed by the university’s Verizon account. Please read the Cellular Telephone Equipment and Services Policy (PDF) for detailed information.
Can I use my personal cell phone
How to Use the Wepa Mobile Printing App
payment options based on the apps that you have configured on your phone. Options include Credit or Debit Card, PayPal, Venmo, Apple Pay, Samsung Pay or Google Pay.
At the Wepa Kiosk
On your
Security/Passcode FAQ
phone ... Security/Passcode
How do I access my phone if I forgot my PIN code (passcode) or if my phone is disabled?
See instructions for iPhone and Android.
I just added my email account
Set Up and Manage Duo for Your Account and Devices
gray area.
Select ADD NEW DEVICE at the bottom of the page.
In the Add new Duo device box, select Mobile phone and click NEXT.
Enter a friendly name for your
Blackboard
Blackboard Learn is the system through which TU delivers fully online, hybrid, and web-supported classes. Faculty and students can request support via TechHelp, phone, or appointment.
Need more
Activate Your TU NetID Account
your recovery email and phone to recover a forgotten or expired password.
Add a Recovery Email and/or a Recovery Phone number in the designed fields. Use a personal email address and/or a
University Website & Modern Campus CMS
/studentservices) that can be used in publications or easily communicated over the phone. To request a redirect, submit this request form: https://www.towson.edu/web-editor-resources/short-urls-qr-codes.html
Retrieving Your Voicemail While Away From Your Desk
in from off-campus
Retrieve voicemail from your Outlook inbox
Open Outlook and go to your Inbox.
Messages with Voicemail in the reading pane are from your phone.
If the
NetID Password Policies and Expiration
whichever mobile phone (personal or Towson-owned) that an individual chooses and confirm possession of. To enroll and opt-in to this service, follow the links at the NetID Management page (http
Find IP, MAC and Other Network Information on your Windows Device
[Students, Faculty & Staff] Locate the IP (Internet Protocol) address, MAC (Media Access Control) address and other network-related information on your Windows 10 or 11 laptops, phone and gaming console. ... Locate the IP (Internet Protocol) address, MAC (Media Access Control) address and other network-related information on your Windows 10 or 11 laptops, phone and gaming console.
Wireless