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Computer Lab Management

Individual academic and service departments manage their own student computer labs, which are specifically optimized for their disciplines. OTS Classroom and Computer Lab Technology (CCLT) supports these labs via TechHelp, phone, chat and appointments.

Webex Calling

Webex calling allows you to take and place telephone calls within Webex Teams. This allows you take and place telephone calls from your University phone number from any location where you have installed Webex Teams.

Email FAQ

phone ... . My phone doesn't have one of the popular operating systems; can I still get email on my phone? This depends on the device and if it's internet ready or has a web browser. You can use the

ResNet Configuration: Using a Switch

not used. Note: this port sometimes has clay in it to prevent devices from being plugged in. Uplink is connected to the wall jack. Note: if an RA phone needs to be used, this port should be

NetID - Request Name Change

the phone by calling OTS at 410-704-5151. If you have a general request or question related to NetIDs, or need to report a problem with your NetID, please visit the NetID service page to open a ticket.

Purchasing and Repairs FAQ

phone ... personal line will be assumed by the university’s Verizon account. Please read the Cellular Telephone Equipment and Services Policy (PDF) for detailed information. Can I use my personal cell phone

How to Use the Wepa Mobile Printing App

payment options based on the apps that you have configured on your phone.  Options include Credit or Debit Card, PayPal, Venmo, Apple Pay, Samsung Pay or Google Pay. At the Wepa Kiosk On your

Security/Passcode FAQ

phone ... Security/Passcode How do I access my phone if I forgot my PIN code (passcode) or if my phone is disabled? See instructions for iPhone and Android. I just added my email account

Activate Your TU NetID Account

your recovery email and phone to recover a forgotten or expired password. Add a Recovery Email and/or a Recovery Phone number in the designed fields. Use a personal email address and/or a

Set Up and Manage Duo for Your Account and Devices

. How to use Duo without wi-fi or mobile connectivity The Duo Mobile app that can be installed on smart phones and tablets does not require any connections. At the Duo prompt

University Website & Modern Campus CMS

/studentservices) that can be used in publications or easily communicated over the phone. To request a redirect, submit this request form: https://www.towson.edu/web-editor-resources/short-urls-qr-codes.html

Retrieving Your Voicemail While Away From Your Desk

in from off-campus Retrieve voicemail from your Outlook inbox Open Outlook and go to your Inbox. Messages with Voicemail in the reading pane are from your phone. If the

Blackboard

Blackboard Learn is the system through which TU delivers fully online, hybrid, and web-supported classes. Faculty and students can request support via TechHelp, phone, or appointment. Need more

Find IP, MAC and Other Network Information on your Windows Device

[Students, Faculty & Staff] Locate the IP (Internet Protocol) address, MAC (Media Access Control) address and other network-related information on your Windows 10 or 11 laptops, phone and gaming console. ... Locate the IP (Internet Protocol) address, MAC (Media Access Control) address and other network-related information on your Windows 10 or 11 laptops, phone and gaming console.  Wireless

Erasing Old Deleted Messages to Clear Voicemail Quota

free up space in your voicemail box Erasing Old Deleted Messages 1.    Press the “Messages” button on your phone. 2.    Enter your PIN to access your voice mail. 3.    Press “3” to listen to