Purchasing and Repairs FAQ

University-owned smartphones are covered by a warranty which includes all software- and hardware-related issues. Physical damage including cracked screens, water and fire damage are not covered. Other physical damage may or may not be covered and is at the discretion of Verizon Wireless. Battery issues, such as loss of charging capabilities, etc. are only covered in the first 30 days of device receipt. 

Faculty and staff wishing to enroll in a university data plan must have the approval of both their department head and the Vice President of Administration and Finance. Complete the Cellular Data Device Request form (PDF), also located in the OTS Forms Repository, and have it signed and approved by their department head and the Vice President of Administration and Finance. Upon approval, the personal line will be assumed by the university’s Verizon account. Please read the Cellular Telephone Equipment and Services Policy (PDF) for detailed information.

Yes, upon approval from the department head, a miscellaneous expense form may be submitted for reimbursement of up to $30 per month on a personal cell phone. However, those wishing to use their personal devices on a more permanent basis are encouraged to fill out the Cellular Data Device Request form (PDF).