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Virtual Workspace - Report a Problem
Use the "Report a Problem" button to the right to report a problem wiht Virtual Workspace.
If you have a general request or question related to Virtual Workspace , please visit the Virtual
Request a Wired Network Connection
Contact the OTS Faculty/Staff Help Center to request the installation of a campus network port for the following scenarios:
You or your department has received a new computer
Your existing
Virtual Workspace - Submit Request or Question
Use the "Submit a Request or Question" button to the right for any general requests or questions related to Virtual Workspace.
If you need to report a problem with Virtual Workspace , please visit
Troubleshoot No Sound from Classroom Speakers
displays, audio will come from the last source selected. Reselect the source for your audio and the sound may resume.
If the classroom uses a handheld remote control, press the Mute button to verify
Find a Computer's Name, OS Version and TU Tag
Computer icon on the Desktop.
Select Properties. The computer name is displayed in the middle of the System Properties window.
Alternatively, you can enter Towson System Information in the
Configure Windows 10 for a tu-secure Wireless Connection
Windows 10 should automatically detect the tu-secure network; you should only need to select Connect and enter your NetID and password. However, if for some reason you have trouble connecting, you can
Configure Your iOS Device for tu-secure Wi-Fi
Configure your iOS device to connect to tu-secure, the wireless network that provides the most secure and stable connection and access to your H: drive and other secured resources.
Connect your iOS
ResNet Configuration: Using a Switch
Resident students can borrow a network switch to use in their room. Contact SCS at 410-704-5151 for more information.
Using a Network Switch
Port Assignments:
Port 1 is used for a
Configure Your Chromebook for tu-secure Wi-Fi
Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable
ResNet Configuration: Millennium, Tubman, Harris
Apogee (1-855-241-1590 or myresnet.com), not the university, provides WiFi, Ethernet, cable television services and associated support to students in Millennium Hall, Tubman House and Harris Hall
Configure Your Android Device for tu-secure Wi-Fi
Configure your Android device to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable
Connect Your Computer or Other Wi-Fi Device to the tu-openaccess Network
The tu-openaccess network does not require you to log in using your TU NetID. It is intended for campus guests and Wi-Fi devices not compatible with tu-secure. These instructions will help you connect
Printing to Wepa From Virtual Workspace, Lab, or Personal Computer
[Students] You can use the Wepa Windows or MacOS App to print any file type from Virtual Workspace (Student Desktop), Lab Computers or your personal computer. The app installs as a printer and allows you to print by clicking File -> Print and gives you a print preview. ... also the most convenient way to print from lab computers or the Student Desktop on Virtual Workspace.
Installing the App on a Personal Computer
Note that you may skip this section if you are
Install PrinterLogic for PC/MAC
printer on a PC
Log on to a TU computer.
Select the Show hidden icons button in the bottom right of your desktop in the notifications area.
Select the PrinterLogic icon. This will take you to the
Configure OneDrive in Windows
The following two OneDrive screens are helpful to watch for:
You can back up your important folders on your PC and Mac (your Desktop, Documents, and Pictures folders) with OneDrive, so