Learn the basic operations of your Cisco IP phone, including making calls to numbers both on and off campus, answering calls, putting calls on hold and using the redial feature.
Call numbers both on and off campus
Use the handset for on-campus calls
- Lift the handset and dial the 5-digit extension using the keypad. Your call will be placed, and you will hear it ringing through the handset.
- Alternatively, you may dial the 5-digit extension first and then lift the handset. You will hear it ringing through the handset.
Use the handset for off-campus calls
- Lift the handset and press 6 on the keypad. You will hear an unusual dial tone.
- Dial the off-campus phone number. Your call will be placed, and you will hear it ringing through the handset.
- Alternatively, you may press 6 on the keypad and then dial the off-campus phone number. Lift the handset, and you will hear it ringing through the handset.
Use the New Call softkey for on-campus calls
- Press the New Call Softkey on your phone. Your speaker will engage automatically, the Speaker button will light, and you will hear a dial tone.
- Dial the 5-digit extension on the keypad. Your call will be placed, and you will hear it ringing. You may either pick up the handset or use the speaker phone.
Use the New Call softkey for off-campus calls
- Press the New Call Softkey on your phone. Your speaker will engage automatically, the Speaker button will light, and you will hear a dial tone.
- Press 6 on the keypad. You will hear an unusual dial tone.
- Dial the off-campus phone number on the keypad. Your call will be placed, and you will hear it ringing. You may either pick up the handset or use the speaker phone.
Use the navigation buttons or the Dial softkey to make calls
- Use the keypad to dial the 5-digit extension for an on-campus call or press 6 and dial the off-campus phone number.