Learn About Duo Multifactor Authentication Methods

Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. Various ways to authenticate using these devices include Duo Push, Call Me or Passcode.

Duo adds an additional layer of security when you sign in to a TU system by requiring something you have at the time of login. Various ways to authenticate using these devices include the following:

• Duo Push using the Duo Mobile app displays an alert message on your smartphone/tablet screen using the installed Duo app. Select Approve on your smartphone/tablet to complete the sign-in on your computer. This is the recommended method.
• Passcodes can be sent via a text message, generated from the Duo mobile app which requires no cell/data/internet service, or from NetID Management back uo codes. These codes containing a numeric code that you enter on your computer to complete the sign-in.

Use Duo to authenticate

Duo will prompt you with your most secure option. If that option is not available, select 'Other Options' to see all the other options you have registered or have available to you.
 

 

 

Learn more about using Duo such as Login Options at  Duo Universal Prompt - Guide to Two-Factor Authentication · Duo Security 
 

Have Duo remember you

When using Duo to authenticate web applications such as PeopleSoft or Microsoft 365, you might see a checkbox labeled Remember me. As long as the computer is not a public or shared machine, you can select the checkbox.

In certain situations, selecting the Remember me option may require additional action.

• Mobile Device - If the Remember me checkbox is covered by the on-screen keyboard or otherwise not visible, minimize your keyboard or swipe to see the bottom of the authentication box.
• Computer/Mobile Device - If you have configured Duo to automatically call your phone or send a push notification, the Remember me checkbox may be grayed out when the Duo prompt first appears. To access the option, do the following:
  • Push Notifications
    • Select Cancel when the Pushed a login request to your device blue bar appears.
    • Select Dismiss when the Authentication request canceled message appears.
    • Select the Remember me checkbox and choose an authentication method.
  • Call Notifications
    • You must Decline the phone call.
    • Select Cancel when the blue bar appears.
    • Select Dismiss when the Authentication request canceled message appears.
    • Select the Remember me checkbox and choose an authentication method.