Enroll and Manage Duo

1. Open towson.edu/netid and select the Manage link under Manage NetID.

2. Log in using your NetID and password. An Attention box will prompt you to enable Duo.

3. Select CLOSE to hide the box and continue.

4. Select MY PROFILE in the black area at the top of the page. Then select MANAGE DUO in the gray area.
   

5. Select ADD NEW DEVICE at the bottom of the page.
    

6. In the Add new Duo device box, select Mobile phone and click NEXT. 
    

7. Enter a friendly name for your device and select NEXT.
    

8. Select your country code (if necessary), enter the phone number for your device, and select NEXT. 
    

9. Select your phone type, and select NEXT.
    

10. Install the Duo Mobile app as instructed. Then, select I HAVE DUO MOBILE. 
     

11. Link your device using the using the QR code or request an activation link via email. 
    

For new account holder's who do not setup Duo right away, you will be prompted to setup Duo during log on.

If the Welcome to Duo Security screen appears, do not exit this screen! You will not be able to log in until you successfully enroll a device. This will interrupt the Duo enrollment process and require you to contact the OTS Technology Support Desk. 

Here is what you will see when you are set to enroll after logging into a service:

You will be asked to add a device (Duo Mobile is universally recommended).

Follow the prompts depending on the device you wish to add to complete your Duo set up!

Once completed you will be required to log in with Duo.

Every time you add a new device you should receive an email confirming your device enrollment. You will be notified when a new device is added in the future.

Bypass codes can come in handy if you forget your device or cannot have your device in certain locations. To generate a set of codes to use when you are unable to use other Duo authentication methods, select GENERATE RANDOM CODES at the bottom of the Manage Duo page within NetID Management (www.towson.edu/netid).

• Keep the bypass codes in a secure location.
• Each code can be used only once.
• All codes will expire in six months.  

Depending on what devices you have registered to use with Duo will depend on how the Duo prompt will ask you to verify your identity. The Duo mobile app is the recommended way to use Duo as is it the most secure and easiest option. 

When you use your NetID to log into a TU service (e.g., M365, PeopleSoft, etc.), your Duo app in your enrolled device will display a code.

Launch the Duo Mobile app, enter the code, select VERIFY and Duo will complete your login.