Access TU's Virtual Private Network (VPN) on Mac Computers

Install VPN software

  1. In your web browser of choice, navigate to
  2. Enter your NetID username and password. Select the Login button to continue.
  3. A warning message will appear. Select the Continue button.
  4. A Security Certificate box may appear. Select Trust. If you do not see this message, then skip this step and move to Step 5.
  5. The AnyConnect Secure Mobility Client Download window will appear. Select Download for macOS. The installer may take a few moments to detect your operating system.
  6. Open the .dmg installer file in your Downloads folder to begin the installation.
  7. Click on the .pkg file to begin the installation.
  8. Follow the prompts to complete the installation
    1. You will be prompted by the Installer for your Mac (not TU) password 
    2. Allow the Cisco AnyConnect Secure Socket Filter by opening the Settings app, clicking on Privacy & Security 
    3. Scroll down to "System software from application Cisco AnyConnect Socket Filter was blocked from loading" and click Allow
    4. Enter your Mac (not TU) password.
    5. At the "Cisco AnyConnect Socket Filter Would like to Filter Network Content" prompt, click Allow
  9. You may click Move to Trash to move the installer to the trash.

Use the VPN

  1. Select the Launchpad icon on your Dock.
  2. Select the search box at the top and type Cisco AnyConnect Secure Mobility Client.
  3. Select the app icon to open it. If the Cisco folder is absent, follow the instructions to install the VPN Client.
  4. First-time users must enter in the text field beneath "Ready to connect."
  5. The Towson University Authenticated Login page will appear. Enter your TU Username (NetID) and Password and then select Login.
  6. Faculty and staff members will be prompted to authenticate with Duo.
  7. A warning message will appear. Select the Accept button to continue connecting to the VPN.  Note:  if the VPN hangs at Establishing VPN Connection and you get error messages, you may need to call OTS at 410-704-5151 to receive access.
  8. When finished using VPN, in the AnyConnect window, select Disconnect. You may also disconnect and reconnect the VPN Client by selecting the Cisco AnyConnect button in the toolbar in the upper right corner of your display.
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Article ID: 140700
Tue 7/26/22 7:16 PM
Wed 3/13/24 3:48 PM

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