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Use the "Report a Problem" button to the right for software installation problems.  If you have a general request or question related tocomputer software installation, please visit the Computer Software service page to open a ticket.

Use the "Report a Problem" button to the right to report a problem wiht Virtual Workspace. If you have a general request or question related to Virtual Workspace , please visit the Virtual Workspace service page to open a ticket.

If you're preparing to install/upgrade cameras on the TU campus, there are non-technical activities that need to be accomplished before requesting assistance from the Office of Technology Services

Requested =requested time (we don't generally use this) Scheduled=allocated time. This pulls from the Resource hours either input by PM (managing by project) or feeds from the Plan (managing by

Accessibility Mode: Settings > Accessibility > Touch > Assistive Touch Send an email request to OTS including your cell phone number and model describing the problem in detail. Create a

Use the "Report a Problem" button to the right to report a problem with your NetID. If you have a general request or question related to NetIDs, or need assistance with a name change on your NetID, please visit the NetID service page to open a ticket.

Faculty and staff can use TU's Virtual Private Network (VPN) to map to a network drive or connect directly to a personal or departmental drive. Students needing to use TU’s VPN for classwork should contact Student Computing Services to request access.

wait. Contact either the Faculty/Staff Help Center or Student Computing Services. Submit An Article Suggestion You can suggest a new TechHelp Knowledge Base article submitting a service request

departure.   Note: If you are requesting access to a former employee who departed from Towson University more than a year ago, access cannot be granted as their accounts are automatically deleted from our

Blackboard Learn is the system through which TU delivers fully online, hybrid and web-supported classes. Faculty and students can request support via TechHelp, phone or appointment.

. Select the Gear icon in the upper-right corner and then click Logout if you have completed transactions in the file delivery system. Request a file A File Request is a way to request a file

Request preparation of a computer for disposal or donation to Educycle. ... Use the "Disposal or Donation" button to the right to open a ticket to request preparation of a computer for disposal or donation to Educycle. For other office computer services, please visit the Office Computer service page to open a ticket.

Use this service if the software is not listed and include the name of software in the description of ticket. When requesting an update to the software inventory put the name of the software in the description. ... .    Please use the buttons to the right to open a ticket: for any general requests or questions related to using computer software or to request an update to the Software Inventory Library to report a problem with computer software installation

Request a consult to analyze current technology systems and business processes or evaluate new technology solutions. ... modifications or upgrades to an existing system? The Planning & Project Management Office (PPMO) in OTS can help! When you request a technology consult, the PPMO will help you

Mac Open the Applications folder and locate Self Service.app. If Self Service does not appear, submit a TechHelp service request or contact the OTS Faculty/Staff Help Center to enroll your Mac