A department or supervisor may need access to a former employee's Homeshare (H: drive) and/or OneDrive to retrieve important data. Access can be granted up to a year after a former employee's departure.
Note: If you are requesting access to a former employee who departed from Towson University more than a year ago, access cannot be granted as their accounts are automatically deleted from our system after one year.
Request temporary access to Homeshare (H: drive) and/or OneDrive
To request access, please submit a TechHelp Service Request at http://techhelp.towson.edu/ or contact OTS Help Center at 410.704.5151. You will need to provide following information:
1. The full name, username, and/or TU ID number of the former employee
2. How long do you need access for? (Can be granted up to 365 days only)
Access the Homeshare (H: drive) and/or OneDrive
Once all the required information is provided, OTS will grant access and you will receive an automated email (Title: User Data Access Granted) with the instructions. The email contains direct links to access former employee’s Homeshare and/or OneDrive.
- If you are requesting access to Homeshare or OneDrive only, the email will contain a direct link to either Homeshare (H: drive) or OneDrive only.
- If you are requesting access to both Homeshare and OneDrive, the email will contain direct links to both of their Homeshare and OneDrive:
- HOMESHARE (\\HOMESHARE\NetID$)
- OneDrive (https://tu-my.sharepoint.com/personal/email_towson_edu)
Please note this temporary access will be revoked at the end of the duration provided. Please ensure that you back up important files and folders as soon as possible, as the departed employee's account will be completely wiped after a year of absence from TU. Once wiped, the data cannot be recovered.