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Stratus
financial/budget reporting, PBCS and ARCS.
Need more information to decide what service you are requesting? Select the service offering below for more information.
If you have a general
Classroom Multimedia Component (Acrobat, Java, etc.) Missing or Out of Date
CCLT chat service to request the component update.
Solutions
Restart the web browser and try again.
Try a different web browser (e.g., if using Edge, try Firefox or Chrome).
Restart the
Report an Outage
the Report an Outage button on the right to report it to OTS.
Updates on outages will appear on OTS Alerts.
If you instead have a request for our services, please take a look around the Service Catalog to find the correct Service Request for what you are looking for.
Technician Access
Submit a request for new or existing technician changes. ... Request Technician Access:
Request access for a new technician.
Request a modification for a current technician.
Remove access of a current technician.
University Website & Modern Campus CMS
Requests related to the university website (www.towson.edu), including functionality problems, video embeds and redirects/aliases ... General Website Requests
Report issues with the functionality of the university website or Modern Campus CMS (content management system) and submit special requests through the TechHelp
University Cell Phones, Tablets, Data Device
Request for new University cellphone, tablet or data device activation and service changes ... Approved University cellphone and data device holders may request new or upgraded equipment. OTS processes service activations, terminations or travel requests.
Slate
following Services:
Submit a Request or Question: If you are unsure what Service you need or have general questions.
Slate Access Request: Requests for access to specific queries, forms, or events
TigerWeb & Web Apps
TigerWeb (tigerweb.towson.edu) is a simple HTML-based web publishing solution for TU students, faculty and staff. Website creators can use desktop applications such as Adobe Dreamweaver, Microsoft
NetIDs by Roles - Student Employee Access
[Faculty and Staff] This article helps with Requesting Student Employee Access to PeopleSoft HCM, Towson Online Services or Stratus Financials and Student Employee Access to Other Systems. ... Student Employee Access
Student employees may require additional access to technology services for their job.
Supervisors of student employees are responsible for requesting additional access
myTU (Student/Faculty/Staff Portal)
Requests related to myTU (mytu.towson.edu) ... Report issues with myTU, a hub of online tools and resources for TU students, faculty and staff.
Examples of typical requests include:
• issues with login
• tile requests
• requests for updates to links
Siso Smarthub (ORBS)
Request support for Siso Smarthub, a cloud-based equipment/resource booking and circulation management system used by Athletics, CLA, COE, COFAC, EMF, OTS and Student Affairs. Typical requests
Adding Maildrop on Mac
[Faculty] In this video, we're going to go over how to request an animal drop to Outlook 2016 on your Mac. ... Title
Requesting and Adding Maildrop Outlook for Mac
Duration
2:38
Location
Panopto
Outlook for Mac: Requesting and Adding a Maildrop
A maildrop
Duo - Report a Problem
Use the "Report a Problem" button to the right to report a problem with Duo.
If you have a general request or question related Duo, please visit the Duo service page to open a ticket.
WordPress
via wp.towson.edu (faculty, staff and organizations) or wpstudents.towson.edu (students).
Use the buttons on this page for the following Services.
Request WordPress Site: To request a new
Office Computer - Replacement or Purchase
Use the "Replacement or Purchase" button to the right to open a replacement or purchase ticket request.
Office computer replacement can be through:
The Trade-Up Program is moving to a