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New Outlook for Windows and Mac

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
There are now two versions of Outlook for Windows and Mac. These two versions will co-exist for a while as Microsoft adds more features to the new Outlook. The new Outlook for Windows brings the

E-mail Attachment Types Blocked by Towson University Mail Servers

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
E-mail Attachment Types Blocked by Towson University Mail Servers With the increase in harmful e-mail attachments and viruses, the University (along with most other institutions and Internet

Change the TU Logo on Your SharePoint Site

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. SharePoint
The linked video demonstrates how to update the TU logo on your SharePoint site. Title Change TU Logo on SharePoint Duration 2:05 min Location

Create, Upload, Delete and Restore Files in Your SharePoint File Share

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. SharePoint
The SharePoint document library is the central location where users can update and manage files following the advice in this article. SharePoint is integrated with the Microsoft365 productivity apps

Follow Your Favorite SharePoint Sites to Keep Them Accessible

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. SharePoint
To view all the SharePoint sites that you own or are a member of, follow them via the SharePoint tile in the Microsoft 365 portal. You must follow a site for it to be added to your SharePoint tile in

Request a SharePoint Team Site

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. SharePoint
A SharePoint Team Site is a place where a group of colleagues can share information and work collaboratively on projects from any device with internet access. The site includes a group of webpages

Temporary Access to Other Exchange Mailboxes

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
There may be situations where an individual needs to be granted temporary access to another individual's Exchange (Outlook) mailbox.  This is most commonly used in these scenarios: A

Outlook Profile Picture

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
Outlook Profiles pictures can be managed by following the instructions on the Microsoft site:  outlook profile picture change  If further assistance is needed submit a TechHelp ticket

Configure OneDrive in Windows

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. OneDrive
With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere — your computer, your mobile device and even through the OneDrive website at

Lookup Your OneDrive Available Space

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. OneDrive
To find out how much of your OneDrive space is in use and how much is available, follow this procedure. View your OneDrive Storage Metrics Sign in to your OneDrive (onedrive.towson.edu

Request a SharePoint File Share Site

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. SharePoint
A SharePoint File Share site is used to store files for a department or group. (In essence, it is a group OneDrive as the the Site Lists, Notebook, and Pages features are all disabled, identical in

Use Common Mail Apps with TU Outlook Email

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
The following mail apps will work with TU Outlook Email: Outlook Mail (iOS/iPadOS, Android, Windows, MacOS - Fully supported) iOS/iPadOS built-in mail app (fully supported) Android built-in

Adding Maildrop on Mac

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
Title Requesting and Adding Maildrop Outlook for Mac Duration 2:38 Location Panopto Outlook for Mac:  Requesting and Adding a Maildrop  A maildrop

Using Outlook Web App (OWA) with Maildrops and Shared Mailboxes

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
Outlook Web App (http://outlook.towson.edu) can be used to open a maildrop (group mailbox) or another person's shared mailbox or folder (like a calendar). If you are looking for general directions on

Use the Report Phish Button in Outlook

  1. Knowledge Base
  2. Email, Collaboration, Phones & eFax
  3. Outlook
Phishing is the use of seemingly legitimate email messages to trick consumers into disclosing private information, such as bank account details, social security numbers, credit card numbers and