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Virtual Workspace

Connect to a virtual desktop and access University software ... TU's Virtual Workspace (VW) is a web-based, remote access product that enables students, faculty and staff to access the Towson Desktop or Student Lab Desktop, secure share drives and published

New Ethernet/Network Jack

OTS installs and maintains jacks for network connections, telephone connections, and television connections. These connections are for desktop computers, desktop telephones (VoIP), shared printers, elevator phones, blue light phones, fire alarms, IPTV televisions, etc.

Where can I view the status of OTS projects, requests and tech consults?

desktop ... All OTS staff can see current status of projects, requests and tech consults using the PPMO's desktops in TD. Here's how: Log into td.towson.edu.  Click the Desktops drop down menu. Select

Accessing the Virtual Workspace via Web Browser

 process. If you are using your personal computer, you may want to select the option to stay signed it. Do not stay signed in on a public or lab computer. The available desktops will appear in

eFax

OTS provides eFAX service for sending and receiving FAX documents from your desktop computer.

Using Capacity Planner with Windows 10

TD's Capacity Planner is not compatible with Windows 10. Here is the workaround: Go to the Virtual Workspace: vw.towson.edu Click on the Towson Desktop icon Open Horizon Client After the

Open Capacity Planner

button. In the pop-up window, change the URL to https://techhelp.towson.edu/TDNext/ The app will then open and you may continue using Capacity Planner. The Capacity Planner app has also been downloaded to your computer’s desktop. To access it in the future, click on the desktop icon.

Connecting to a TU File Share from a Mac

Learn about file shares, which TU file shares you may access and how to connect with your Mac on and off campus. What is a file share? A file share (a.k.a., share or remote volume) is hard

Microsoft Outlook

Microsoft Outlook is the email and calendaring component of the Microsoft Office suite of products. It is available to TU faculty, staff and students as both a Windows/Mac desktop application and an Office365 web-based application.

Troubleshoot Classroom Projector Equipment

[Faculty & Staff] If your projector equipment seems faulty, it may be that the lamp is off or burned out or that the remote is unavailable. If you are unable to solve the problem, call 4-TECH support at 410-704-8324 or open a ticket. ... Most TU classrooms have control systems or handheld remote-control systems. If these are not working as intended, try troubleshooting using these steps. Projector remote is missing Look

Configure Your Mac Laptop for Use with tu-secure

icon in the top right corner of your Mac desktop. Select tu-secure from the list of available wireless networks. Enter your TU NetID Username and Password when prompted. Select the Join button

Explore the Many Ways to Get Your Outlook Email

[Students, Faculty and Staff] Review the various ways to get your TU Outlook email from both on and off campus, including the Outlook desktop, web and mobile apps. ... Review the various ways to get your TU Outlook email from both on and off campus, including the Outlook desktop, web and mobile apps. Title Understanding Email Options at Towson

WebEx Videoconferencing & Messaging

Webex is an all-in-one desktop and mobile solution for messaging, file sharing, white boarding, video meetings, calling and ongoing chats using phone or video. Faculty and staff can use the Webex

File Shares

A file share is remote file storage space available for access over the campus network or the Internet. TU examples include: Personal H drives Departmental O drives Student Webdisk

Install MS Office Apps on a Mac (Video)

[Students, Faculty & Staff] This video demonstrates how to install Microsoft 365 productivity (Office) apps on an Apple Mac desktop or laptop. ... This video demonstrates how to install Office 365 apps on a Mac desktop or laptop. Title Installing Microsoft Office Apps on Mac Duration 1:38