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Classroom DVD or Blu-ray Player Will Not Play a Disc
Some classrooms have standalone DVD or Blu-ray players, which may be controlled by the Crestron touch panel or handheld remote.
Solution
Verify that the player has power.
Insert the media
No Sound from Classroom Laptop or Other Aux Source
indicator appears on the control panel, push the No Sound button to deselect it. Then, use the Volume menu to adjust the audio level.
If the classroom uses a handheld remote control, press the Mute
What Applications are Available in the TU Virtual Workspace?
Notes
Expand the sections under "Desktops Available in the New VW" to view the lists of available applications.
Still need help? Consider the Related Articles box on this page
My Laptop Does Not Display in the Classroom
camera, press the Laptop button — indicated by a laptop icon or labeled Laptop.
For systems controlled via handheld remote, use the remote to switch between available sources.
Use the keyboard
Browser Checker (Blackboard)
[Faculty, Staff and Students] For Blackboard Learn, Anthology supports Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge desktop and mobile browsers. Run the browser checker to see whether Blackboard Learn supports your browser. ... For Blackboard Learn, Anthology supports Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge desktop and mobile browsers. Run the browser checker to see whether Blackboard Learn supports
TigerWeb & Web Apps
TigerWeb (tigerweb.towson.edu) is a simple HTML-based web publishing solution for TU students, faculty and staff. Website creators can use desktop applications such as Adobe Dreamweaver, Microsoft
Media or File Opens in the Wrong Application
Windows solution
Open Windows Explorer from the icon on the desktop or by selecting Windows Button > Programs > Accessories.
Note: Windows Explorer and Internet Explorer are different
Slido Reference Guide
[Faculty] Slido is an easy-to-use Q&A and polling platform for live, remote, or hybrid meetings; events; classes, and webinars. Event planners can set up a Slido event in less than a minute; all the participants need to join the conversation is a simple event code or link. ... Slido is an easy-to-use Q&A and polling platform for live, remote or hybrid meetings; events; classes and webinars. Event planners can set up a Slido event in less than a minute; all the participants
Request Accessibility Assistance in TU Classrooms
[Faculty and Staff] If a disability or injury prevents an instructor from using or reaching the classroom audiovisual system controls, special accommodations may include providing a laptop, relocating equipment, providing remote control capability, or assigning the class to another room. ... , providing remote control capability or assigning the class to another room.
Classrooms are physically accessible. Parking for people with disabilities is available throughout campus.
For in-room
Classroom Computer Optical Drive Does Not Read Disc
can read Blu-ray discs.
Solution
Insert the disc, label side up.
Select Computer as the active audiovisual source with the Crestron control system or handheld remote, depending on room
Configure Your Mac Laptop for Use with tu-secure
icon in the top right corner of your Mac desktop.
Select tu-secure from the list of available wireless networks.
Enter your TU NetID Username and Password when prompted.
Select the Join button
Buy a Personal Computer
.
COMPONENT
WINDOWS DESKTOP/LAPTOP
MAC DESKTOP/LAPTOP
TABLET
Operating System (OS)
Latest 64-bit OS
Latest OS
Latest OS
Processor
Intel
Upload Files from Your Computer to Your OneDrive
.
Create a desktop shortcut to your OneDrive
Sign in to your OneDrive using the instructions above. If you want the shortcut to go directly to a folder, select that folder to open it
No Sound from Classroom Media Player
. Reselect the source for your audio, and the sound should resume.
If the classroom uses a handheld remote control, press the Mute button to verify the mute status and use the Volume control to adjust
Understand Towson University's VPN
: Students can access files on their H drive via the Student Desktop in Virtual Workspace without using the VPN.
The download page for the VPN client (Cisco AnyConnect Secure Mobility Client) is