Media or File Opens in the Wrong Application

Tags staff faculty

Windows solution

  1. Open Windows Explorer from the icon on the desktop or by selecting Windows Button > Programs > Accessories.
    • Note: Windows Explorer and Internet Explorer are different programs.
  2. Locate the file in the computer folder, right-click the filename, and select Open with.
  3. Select the correct application for the file.
  4. Select OK.

MacOS solution

  1. Locate the file with Finder or Spotlight.
  2. Right-click or Ctrl + click the filename and select Open With.
  3. Select the correct application to open the file.
     
Still need help? Consider the Related Articles box on this page or open a ticket. Use the Yes and No buttons below to provide feedback on this article. You can submit without leaving comments or add details on what you liked and what needs improvement. 

 

Print Article

Details

Article ID: 142570
Created
Sun 10/16/22 4:19 PM
Modified
Fri 8/23/24 9:56 AM
Creative Commons License Statement
When appropriate, please supply this Creative Commons License statement below:

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/