Media or File Opens in the Wrong Application

Summary

[Faculty & Staff] Learn what to do if your media opens in the "wrong" device on your Windows or Mac computer.

Body

Windows solution

  1. Open Windows Explorer from the icon on the desktop or by selecting Windows Button > Programs > Accessories.
    • Note: Windows Explorer and Internet Explorer are different programs.
  2. Locate the file in the computer folder, right-click the filename, and select Open with.
  3. Select the correct application for the file.
  4. Select OK.

MacOS solution

  1. Locate the file with Finder or Spotlight.
  2. Right-click or Ctrl + click the filename and select Open With.
  3. Select the correct application to open the file.
     
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Details

Details

Article ID: 142570
Created
Sun 10/16/22 4:19 PM
Modified
Fri 8/23/24 9:56 AM
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This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/