Issue with POTS Line (analog phone lines typically used for fire alarms, elevators, and specialty equipment)
- Report no dial tone, bad signal, or other analog-related issue to the associated POTS line, please provide the device number and location for any issues.
- Any issues with a fire alarm panel calling out a request. Please provide the location of the fire alarm panel.
For other Phone services, please visit the Phones service page to open a ticket.