Request POTS Line Change

Addition or removal of a POTS line (analog phone lines typically used for fire alarms, elevators, and specialty equipment).  

  • For a new POTS line, please provide what device will need the line, and its location.
  • For a POTS line to be removed, please provide the phone number of the existing line and location of the device. 
  • For any feature requests like caller ID, *69, and display name updates that can be added to POTS lines.

For other Phone services, please visit the Phones service page to open a ticket.