Classroom Interactive Display Does Not Respond to Touch Control

Tags staff faculty

Large touch screen displays occasionally lose touch functionality. (This functionality only works with the computer built into the lectern or the display itself and cannot be used with other input sources.)

Solutions

  1. Save your work and restart the computer.
    • Windows
      1. Sign out.
      2. From the Sign In screen, click the power icon in the lower right and select Restart.
    • Apple
      1. Click the Apple menu icon.
      2. Select Restart.
    • If the restart option cannot be selected or the computer does not respond, force a restart by pressing and holding the computer's power button for 10 seconds to turn it off. Wait 10 seconds before turning it back on.
  2. If the problem reoccurs, report it by calling 4-TECH support at 410-704-8324, or using the CCLT chat service.
     
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