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This article explains how to restore the “Merge to Email” option in Microsoft Word for Mac when it is greyed out. The issue is typically caused by macOS Mail settings not being properly associated with the user’s Microsoft Exchange account. It provides steps to configure the Mail app, set Microsoft Outlook as the default email reader, restart Word and Outlook, and remove the Exchange account from Mail afterward if needed.

This knowledge base article covers how to log in with Single Sign-on and how Faculty and Staff will use Duo for multi-factor authentication at login.