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Outlook Web App (http://outlook.towson.edu) can be used to open a maildrop (group mailbox) or another person's shared mailbox or folder (like a calendar). If you are looking for general directions on requesting or using a maildrop, please see Knowledge Base 140805: Requesting and Using a Maildrop. When Outlook is available, it's still preferred to use Outlook to open the maildrop -- the linked article contains instructions.
[Students, Faculty and Staff] There may be situations where an individual needs to be granted temporary access to another individual's Exchange (Outlook) mailbox.
The article provides information on various email attachment types blocked by Towson University.