Managing Guest Accounts: How to Change Sponsors, Extend Access, and Reset Passwords

- Select User Management.
- Under Search for a Profile to Manage, begin searching for the user you would like to manage, and click on the account after it appears from the results. 
- Next, select Manage Profile.
- Scroll down to the field under Primary Supervisor or Sponsor, select it, and start typing the name of the sponsor.
- Select the desired sponsor from the results that populate. 

- If you are changing or removing a sponsor. You may need to click the "x" to delete the pre-existing sponsor).
- Note: The three fields adjacent to the Primary Supervisor or Sponsor field will be filled in automatically. These include NetID, Primary TU Email, and TUID.
- Next, scroll to the bottom of the current Profile page, and enter any optional comments in the Requester Comments field at the bottom of the page.
- click the Submit button.

- Select User Management.
- Under Search for a Profile to Manage, begin searching for the user you would like to manage, and click on the account after it appears from the results. 
- Next, select Manage Profile.
- Scroll down to the field under Change Guest NetID's Expiration Date.
- Enter a Expiration Date up to one year in the future.
- Click the Submit button at the bottom of the page to apply the new date. 

- Select User Management.
- Under Search for a Profile to Manage, begin searching for the user you would like to manage, and click on the account after it appears from the results. 
- Next, select Manage Profile.
- Scroll down to the field under Generate a New Guest NetID Password.
- A new password will be emailed to you and the guest.