Using Duo on a Shared Guest Account

Summary

Using Duo with a Shared Guest Account

Body

If you are looking to add Duo to your Shared Guest Account, log in with that account to netid.towson.edu and select 'Manage Duo' and follow the self-guided setup. If using the Duo mobile app, you will be adding a new account - separate from your regular NetID.

If Duo multi-factor authentication is required and has been applied to your shared guest account, the first person to use the account would go through the Duo registration process and add a method/device to use Duo.

Setting up multiple user devices

Subsequent users needing to access the account with the same credentials would need to coordinate with the first user to have an additional phone number or device added to Duo. This is done by choosing “Other options” from the Duo Push pop-up: 

  1. Choose “Manage devices” from the bottom of the list
  2. Choose “Add a device” and adding the device details:
  3. After initial configuration of each users’ device details, they would need to be sure to choose their personal device utilizing “Other options” from the Duo push screen and selecting the appropriate device. 

Using Bypass Codes

If you are unable to setup multiple devices between users easily, Bypass Codes offer flexibility and security. The main account holder can log into NetID Management, select Manage Duo, and review Bypass Codes.

More information on Bypass Codes may be found here https://techhelp.towson.edu/TDClient/1879/Portal/KB/ArticleDet?ID=140330

Security Keys

If using a Shared Guest account on a single machine, security keys, such as a YubiKey, may be a good solution. The security key can stay plugged into the machine and used when the account is logged in. You can use the Duo Device Management Portal to add these type of devices.

More information on using Duo Device Management may be found here https://techhelp.towson.edu/TDClient/1879/Portal/KB/ArticleDet?ID=151721

Details

Details

Article ID: 155006
Created
Fri 1/31/25 4:27 PM
Modified
Tue 4/8/25 5:37 PM