Configure Your Chromebook for tu-secure Wi-Fi

Configure your Chromebook to connect to the tu-secure wireless network, the recommended wireless network for TU faculty, staff and students. tu-secure provides the most secure and stable connection to the university network and access to your H: drive and other secured resources. This article supports Chrome OS v105.0 and beyond. If you need additional assistance, please contact the OTS help desks at 410-704-5151.

Configuration

1. Click on the triangular Wi-Fi icon in the lower right corner of the screen
2. Click on Not Connected or the currently connected Wi-Fi network
3. Click on tu-secure from the list of available networks
4. Enter the following settings from the authentication menu
   1. EAP method: Select PEAP.
   2. EAP Phase 2 authentication: Select MSCHAPV2.
   3. CA certificate: Select Do not check.
   4. Domain suffix match: Enter towson.edu.
   5. Identity: Enter your NetID username.
   6. Password: Enter your NetID password.
   7. Subject match, Subject alternative match, & Anonymous identity:  Leave blank.
5. Select Connect.

Troubleshooting Tips

1. Try turning off Wi-Fi and turning it back on again.
   1. In the lower right corner, click on the triangular Wi-Fi icon.
   2. Click with triangular Wi-Fi icon two times.
2. Forget the Wi-Fi network and reconnect
   1. In the lower right corner, click on the up arrow.
   2. Click on tu-secure.
   3. Click Forget.
   4. Reconnect using the instructions above.
3. Insure you are on the latest ChromeOS.
   1. Click the Start Menu (it's a black circle icon in the lower corner of the screen)
   2. Type Update
   3. Click on Check for Update
   4. Click Check for Updates and follow instructions to update, if necessary.
      1. If you get a message Your Chromebook is up to date, then try forgetting tu-secure and try again.
      2. If you get a message This device will no longer receive software updates. You can continue using your computer but should consider upgrading, then you may no longer update your device and may not be able to connect to tu-secure.
      3. If you get a message asking to update, follow the on-screen instructions.