Suggest A New Knowledge Base Article

Summary

[Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]

Body

If you can't find a knowledge base article with the information you need, you may suggest a new article by submitting a ticket. If you need technical assistance immediately, contact either the Technology Support Desk.

Submit An Article Suggestion

You may suggest a new TechHelp Knowledge Base article by submitting a service request ticket: 

  1. Navigate to Request Knowledge Base Change to submit a ticket.  
  2. Complete the required fields and provide details for the suggested Knowledge Base article. 
  3. Once you complete the form, click Submit to generate a ticket.

OTS will review the service request and will follow up if any additional information is needed.

Details

Details

Article ID: 144699
Created
Fri 3/3/23 9:02 AM
Modified
Thu 1/8/26 1:39 PM
Creative Commons License Statement
When appropriate, please supply this Creative Commons License statement below:

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License: https://creativecommons.org/licenses/by-nc-sa/4.0/

Related Services / Offerings

Related Services / Offerings (1)

Request Knowledge Base Change
For any work related to the Knowledge Base in TechHelp.