Finding the IP Address and MAC address on Xi6 Cable Boxes

Summary

[Faculty, Staff] This article goes over instructions for accessing a secret menu on the Xi6 boxes, which allow you to view the MAC address and IP address of the device.

Body

In order to find the IP, you need to access a secret menu.  Here's how to get to it:

  • Finding the IP Address
    • Hold Exit for 5 seconds (you may see extraneous displays on the screen that can be ignored)
    • Hit Down ArrowDown Arrow2
    • From there, arrow down to the Device Address screen that contains the IP address
  • The MAC address that is printed on the bottom of the Xi6, is the address that the Xfinity Venue Management System sees, but is not the address on the network.   Here are three ways of finding the correct MAC address
    • Look up the IP address in the TU Port Locator tool (Towson University network only) or on your router.  
    • The WiFi address is on on the WiFi Details screen from the above secret menu.  The Ethernet MAC address is not displayed.
    • Subtract one (in HEX) from the MAC address printed on the bottom of the Xi6 for the Ethernet MAC address or add one for the WiFi MAC address. Examples: 
      • If the address ends in 11, 10 would be the ending of the Ethernet MAC address and 12 would be the ending of the WiFi MAC address
      • If the address ends in 19, 18 would be the ending of the Ethernet MAC address and 1A would be the ending of the WiFi MAC address
      • If the address ends in 1F, 1E would be the ending of the Ethernet MAC address and 20 would be the ending of the WiFi MAC address

Details

Details

Article ID: 150156
Created
Tue 3/19/24 11:25 AM
Modified
Mon 3/9/26 5:42 PM

Related Articles

Related Articles (1)

[Faculty & Staff] If you have an Xfinity Xi6 Cable TV Box and either need to use a new XR15 remote control or need to use it with a different TV, follow these steps to configure the remote to control the cable box, and the TV power, input and volume.

Related Services / Offerings

Related Services / Offerings (2)

Cable IPTV service for offices, conference rooms and athletic venues.
TV streaming service included for TU resident students (excluding Millenium, Tubman & Paca).