Summary
[Faculty and Staff] Dismantling a media player or using force to extract a stuck disc or tape may damage the media or the player. If the media cannot be easily removed, call 4-TECH at 410-704-8324 or use the CCLT chat service.
Body
Dismantling a media player or using force to extract a stuck disc or tape may damage the media or the player. If you cannot easily remove the media, call 4-TECH at 410-704-8324 or use the CCLT chat service.
Solution
- For discs stuck in a computer's built-in media drive, use the drive's emergency release mechanism — a small hole on or near the media tray. Insert a paperclip into this hole to release the media tray.
- For media stuck in a player, turn the player off with the power switch, wait 20-30 seconds and turn it back on. Attempt to eject the media again.
- If the above steps fail to release the stuck media, report the problem by calling 4-TECH at 410-704-8324 or using the CCLT chat service. Leave a note on the lectern to inform other instructors; include contact information so the retrieved media can be returned.
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