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Duo adds an additional layer of security when you sign in to a TU system by requiring the use of a second device such as a smartphone or landline. There are various ways to authenticate using Duo, such as the Duo App, Security Keys, or Passcodes.

The article provides information regarding the Batch Edit feature instructors can use to make common setting updates across all content, such as visibility and due dates.

The article provides information regarding creating and adding content to courses on Blackboard and also provides an instructional video on adding content.

The article provides information regarding various content types and the steps to copy content between courses on Blackboard.

[Students and Faculty] The article links to the official help documentation for the Blackboard App.

The article provides resources on using class conversations for courses on Blackboard.

[Student, Faculty and Staff]Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your Android devices. This app is the only supported method for accessing TU email services on Android phones and tablets. Learn how to get the Outlook App on your Android device and familiarize yourself with its basic operations.

[Students, Faculty and Staff] Microsoft provides a standalone Outlook app for managing TU email, calendars, contacts and tasks on your iOS devices. This app is the only supported method for accessing TU email services on an iPhone or iPad. Learn how to get the Outlook App on your iOS device and familiarize yourself with its basic operations.

[Students, Faculty and Staff] If you can't find a knowledge article with the information you need, you can suggest a new article as described below. [Answers questions such as: How do I suggest a new knowledge base article? What should I do if I can't find the article I need?]

[Faculty & Staff] Learn how to use the Software Center to install and upgrade Windows desktop applications.

Microsoft SharePoint is a web-based collaboration platform that integrates with Microsoft Office. Faculty/staff and student organization teams use the application for communicating, managing projects and sharing files and information.

[Faculty & Staff] PrinterLogic allows you to install printers with a few clicks. This self-help document will help you start adding a printer, setting a default printer and changing printer preferences.

[Students, Faculty & Staff] If you are a regular non-exempt, contingent I non-exempt, contingent II non-exempt or student employee, this article will help you record time and leave.

[Students, Faculty and Staff] Try these troubleshooting steps if you have a wired network connection problem with your desktop computer. If the problem persists, contact Student Computing Services or the Faculty/Staff Help Center at 410-704-5151.

This article explains how to manage guest accounts, including how to change or add a sponsor, extend an account’s expiration date, and reset the account password.